OTC Pharmacy Associate — Customer-Focused Support

Walmar; Oakville; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart in Oakville, ON is seeking an Over-the-Counter Associate to assist customers, properly zone the assigned area, and uphold store standards while delivering exemplary service. You will follow directives from the OTC Department Manager or Pharmacy Manager and maintain organized, clean presentation of modals and features.

The role emphasizes confidentiality, adherence to policies, and accurate pricing/labeling with an emphasis on customer satisfaction.

Qualifications

• Must be 16 years or older.
• Maintain confidentiality per Privacy Act.
• Support department goals and store policies.

Responsibilities

• Maintaining patient confidentiality and follow all practices consistent with the Privacy Act.
• Maximizing department sales and profit with direction from the Pharmacy Manager.
• Rotating stock and checking for expired products.
• Zoning the department.
• Following proper procedures for: Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.
• Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Maintaining zero pricing errors (i.e. Scanning Credibility Program).
• Calibration of equipment used in the prescription filling process.

Skills

Customer service

Attention to detail

Privacy compliance

Job description

Walmart in Oakville, ON is seeking an Over-the-Counter Associate to assist customers, properly zone the assigned area, and uphold store standards while delivering exemplary service. You will follow directives from the OTC Department Manager or Pharmacy Manager and maintain organized, clean presentation of modals and features.

The role emphasizes confidentiality, adherence to policies, and accurate pricing/labeling with an emphasis on customer satisfaction.