Organization Change Management Strategic Advisor

Financial Services Regulatory Authority of Ontario (FSRA); Toronto; On-site; CAD 130,000 - 160,000; Full time

Job summary

FSRA, the Ontario financial services regulator, is seeking an Organizational Change Management Advisor for a 24-month interim fixed-term contract. The role drives enterprise transformation, embedding change leadership across programs to deliver measurable business value.

Reporting to senior leaders, you will oversee adoption metrics, manage vendor alignment, and integrate change strategies with governance and technology delivery, while fostering a culture of continuous improvement.

Qualifications

• 7+ years of experience leading organizational change in complex, regulated environments.
• Change Management Certification or equivalent credential is an asset.
• Experience delivering change strategies in public sector or regulatory environments is an asset.

Responsibilities

• Define and champion FSRA’s change principles aligned to values and strategy.
• Own the enterprise change strategy across regulatory, operational, and transformation priorities.
• Advise senior leaders on readiness, risk, and stakeholder alignment.
• Drive outcome-focused change, including adoption, capability, and cultural alignment.

Skills

Change leadership

Change management frameworks

Executive stakeholder engagement

Vendor management

Data-driven measurement

Microsoft 365 tools

Teams / SharePoint

CRM / Dynamics familiarity

Workshop facilitation

Education

Change Management Certification

Tools

SharePoint

Teams

Job description

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Job Description

This is a 24 months Interim Fixed Term Contract

Hiring Range: $130,000 - $160,000

Purpose of Position

The Organizational Change Management Advisor plays a key role in driving enterprise transformation at FSRA, ensuring change initiatives are delivered through principles-based outcomes aligned with our commitment to agility, innovation, and regulatory excellence. This role focuses on embedding change leadership across programs to build organizational adaptability and resilience, while leading the design, integration, and oversight of enterprise change strategies for FSRA Forward. Working closely with executive leaders, internal teams, and delivery partners, the OCM Advisor ensures change is meaningfully embedded in organizational priorities and that strategy, vendor delivery, and internal execution come together to deliver measurable business value.

Key Responsibilities

Strategic Change Leadership

• Define and champion FSRA’s change principles aligned to values and strategy.
• Own the enterprise change strategy across regulatory, operational, and transformation priorities.
• Advise senior leaders on readiness, risk, and stakeholder alignment.
• Drive outcome-focused change, including adoption, capability, and cultural alignment.

Vendor Oversight & Alignment

• Lead alignment with Deloitte’s OCM team to ensure fit with FSRA priorities and context.
• Review and validate vendor change strategies and deliverables.
• Ensure solutions are practical, integrated, and workforce ready.
• Escalate risks where approaches fall short of enterprise needs or outcomes.

Principles-Based Outcomes

• Define and monitor change success metrics (e.g. adoption, capability, performance).
• Oversee readiness, adoption, and resistance insights to inform course correction.
• Guide impact assessments to support decision-making and programme priorities.
• Embed continuous improvement through actionable insights.

Enterprise Integration & Collaboration

• Embed change into governance, program planning, and executive decisions.
• Align change strategy with technical delivery and business transformation.
• Influence workforce planning and organization design for sustainable adoption.
• Translate risks and insights into clear executive recommendations.

Engagement & Enablement

• Set direction for executive communications that clearly articulate the case for change.
• Oversee enterprise engagement mechanisms (e.g. leadership forums, change networks).
• Guide learning and capability-building strategies to support adoption.
• Ensure alignment across change, target operating models, and solution adoption.

Qualifications

Education and Experience

• 7+ years of experience leading organizational change in complex, regulated environments
• Change Management Certification or equivalent credential, an asset
• Experience delivering change strategies in public sector or regulatory environments, an asset

Knowledge And Skills

• Proven track record of delivering principles-based, outcome-driven change strategies
• Expertise in change management frameworks (e.g., Prosci, ADKAR) and ability to tailor them to enterprise needs
• Strong executive presence and ability to influence at all levels
• Capable of leading and facilitating design workshops with vendors and internal teams
• Advanced skills in data-driven change measurement and reporting
• Proficiency with Microsoft 365 tools and collaborative project workspaces (SharePoint, Teams, etc.)
• Ability to manage complex dependencies across people, processes, and technology in transformations
• Experience operating in ambiguity, influencing without authority and maintaining delivery discipline across long transformations
• 2 full lifecycle transformations in a unionized environment are preferred
• Familiarity with large-scale transformation programs involving CRM or licensing platforms (e.g., Dynamics 365), an asset.

Please note that this position will close at 12AM on the closing date

Employment Type

Fixed Term (Fixed Term)

Scheduled Weekly Hours

36.25

FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.

NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED