Order & Fulfillment Coordinator

Fitzii; Jordan Station; On-site; CAD 26,174 - 28,929; Part time

Benefits offered by this job

Competitive wage

Part-time schedule 20–30 hours per wk

Training in wine and beer products

Collaborative team environment

Professional development opportunities

Sustainable winery & eco-consciousbrew

Job summary

Fitzii is seeking an Order Fulfillment Coordinator to support daily wholesale operations for winery and brewery products. You will coordinate order fulfillment, shipping, inventory transfers, invoicing, and customer communications to ensure timely deliveries and accurate documentation.

This role suits someone organized with strong MS Office skills and experience in logistics or warehouse settings. The position is part-time (20–30 hours per week) with opportunities for training in wine and beer

Qualifications

• Post-secondary education preferred.
• Experience in order fulfillment, logistics, shipping & receiving, warehouse ops, distribution, inventory control, customer service, wholesale ops, or beverage/alcohol industry.
• Experience with Sage Accounting or similar software.
• Strong MS Office skills, especially Excel, Word, and PowerPoint.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities with attention to detail.
• Ability to lift up to 45 lbs.
• Available to work approximately 20–30 hours per week.

Responsibilities

• Process daily wholesale orders for winery and brewery products.
• Prepare invoices using Sage Accounting (or similar).
• Serve as the primary contact for customer order inquiries and status updates.
• Pick, pack, and prepare licensee and export orders for shipment.
• Coordinate shipping, freight, and delivery logistics for local, provincial, national, and international orders.
• Prepare shipping documentation and ensure compliance with transportation requirements.
• Coordinate with warehouses and freight carriers to ensure timely deliveries.
• Monitor inventory levels and manage product transfers between warehouse locations.
• Schedule and coordinate daily activities for the in-house delivery driver.
• Manage licensee accounts receivable and customer payments.
• Process deposits, invoice payments, and financial transactions.
• Perform data entry for promotions, receivables, inventory reconciliation, and reporting.
• Support the Wholesale Sales team with administrative and operational tasks.

Skills

Order fulfillment

Logistics

Inventory management

Shipping

Customer service

Communication

Education

Post-secondary education

Tools

Sage Accounting

Microsoft Office

Job description

Are you an organized, detail-oriented professional with experience in order processing, logistics, inventory management, shipping, or customer service? We're looking for an Order Fulfillment Coordinator to support the daily operations of our wholesale sales department.

In this role, you'll coordinate order fulfillment, shipping logistics, inventory transfers, invoicing, and customer communication to ensure our winery and brewery products are delivered accurately and on time. This is an excellent opportunity for someone who enjoys working in a fast-paced environment while collaborating with warehouses, carriers, and customers.

What You’ll Do

• Process daily wholesale orders for winery and brewery products.
• Prepare invoices using Sage Accounting (or similar accounting software).
• Serve as the primary contact for customer order inquiries and status updates.
• Pick, pack, and prepare licensee and export orders for shipment.
• Coordinate shipping, freight, and delivery logistics for local, provincial, national, and international orders.
• Prepare shipping documentation and ensure compliance with transportation requirements.
• Coordinate with warehouses and freight carriers to ensure timely deliveries.
• Monitor inventory levels and manage product transfers between warehouse locations.
• Schedule and coordinate daily activities for the in-house delivery driver.
• Manage licensee accounts receivable and customer payments.
• Process deposits, invoice payments, and financial transactions.
• Perform data entry for promotions, receivables, inventory reconciliation, and reporting.
• Support the Wholesale Sales team with administrative and operational tasks.

Qualifications

• Post-secondary education preferred.
• Experience in order fulfillment, logistics, shipping & receiving, warehouse operations, distribution, inventory control, customer service, wholesale operations, or the beverage/alcohol industry.
• Experience with Sage Accounting or similar accounting/invoicing software.
• Strong Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Comfortable working independently and collaboratively.
• Ability to lift up to 45 lbs.
• Available to work approximately 20–30 hours per week.

What We Offer

• Competitive hourly wage: $19.00–$21.00 per hour
• Part-time schedule (20–30 hours per week)
• Ongoing training and education in wine and beer products
• A collaborative, supportive, and engaging team environment
• Opportunities for personal and professional development
• Work for a Certified Sustainable winery and eco-conscious brewery committed to its people, community, and environment

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Accessibility Accommodation

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available throughout the recruitment process upon request.

Recruitment Process

AI tools may be used to support administrative aspects of the recruitment process, such as resume screening and interview scheduling. All hiring decisions are made by our HR and management teams.