Order Entry Clerk

Stella-Jones; Montreal (administrative region), Quebec; Hybrid; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Extended health and dental coverage

Life insurance and AD&D

Short-Term and Long-Term disability

Competitive compensation

Annual Bonus Program

RRSP retirement program with generous

Company Share Purchase Program with 25

Career advancement opportunities

Job summary

Stella-Jones is seeking a clerical order processing support member for the Customer Service team. The role can be performed remotely and is based in Canada, with bilingual English and French required to support a diverse customer base.

The position involves entering and reviewing sales orders, organizing paperwork, supporting special projects and reporting, and maintaining detailed desk instructions. It emphasizes accuracy, teamwork, and adherence to company policies within a large national

Qualifications

• High School Diploma required.
• 3–6 months of clerical or related experience.
• Advanced proficiency with Microsoft Office.
• Experience with SAP is an asset.
• Bilingual English/French, written and spoken.
• Strong organizational skills and attention to detail.
• Ability to multi-task and meet deadlines.
• Team-oriented and interdepartmental collaboration.

Responsibilities

• Accurately enters and reviews sales orders in the system.
• Ensures proper paperwork is filed in customer folders.
• Assists with special projects and reporting.
• Develops and maintains detailed written desk instructions covering all major responsibilities.
• Performs additional clerical responsibilities including mail distribution, filing, and general administrative tasks.
• Participates in the company safety program.
• Inputs customer and sales data into processing system according to company procedures.
• Performs other related duties as assigned.

Skills

Bilingual English/French

Strong organizational skills

Attention to detail

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office

SAP

Job description

Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Summary

Provides order processing support to Customer Service team, to deliver the highest level of service. Position is a clerical support role for the Customer Service team. Bilingualism (English and French) is required. This position can be remote, based in Quebec or Ontario.

Principal Responsibilities

• Accurately enters and reviews sales orders in the system
• Ensures all proper paperwork is filed in customer folders to meet department policy
• Assists with special projects/reporting as assigned
• Develops and maintains detailed written desk instructions covering all major responsibilities
• May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks
• Participates and contributes to company safety program
• Inputs customer and sales data into processing system according to company procedures
• Performs other related duties as assigned

Qualifications

• Education: High School Diploma
• Experience: Three to six months related experience and/or training; previous clerical support experience
• License/Certification: N/A
• Advanced proficiency in Microsoft Suite
• Experience with SAP is considered an asset
• Strong organizational skills, proactive attitude with exceptional attention to detail
• Capability to multi-task and work under pressure of deadlines
• Ability to work in a team environment and interface interdepartmentally
• Bilingual (English/French), written and spoken

As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:

• Extended health and dental coverage
• Life insurance and accidental death & dismemberment (AD&D)
• Short-Term and Long-Term disability coverage
• Competitive compensation
• Annual Bonus Program
• Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
• Company Share Purchase Program with 25% Company contribution match
• Career advancement opportunities

Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.