Order Administrator

Quadient; Markham; Hybrid; CAD 40,000 - 45,000; Full time

Job summary

Quadient is seeking an Order Administrator to support Direct and Dealer Sales Channels. This entry-level role involves managing incoming orders, verifying details, and assisting with billing and documentation. The ideal candidate is detail-oriented, organized, and possesses strong communication skills. Join Quadient to contribute to our mission of driving digital transformation through innovative solutions.

Benefits

Flexible Work

Endless Learning

Comprehensive Rewards

Caring for Wellbeing

Qualifications

• 2–5 years of experience in order administration or a related field.
• Proficient in Microsoft Excel, Word, and Outlook.
• Familiarity with internal documentation standards is an asset.

Responsibilities

• Review and screen all incoming orders with high accuracy.
• Verify order details and resolve discrepancies with sales coordinators.
• Process billing contracts and update internal systems.

Skills

Communication

Organization

Multitasking

Problem-solving

Detail-focused

Education

High school diploma

Post-secondary education

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

At Quadient, we empower businesses of all sizes to drive digital transformation, improve efficiency, and enhance customer experience through secure, sustainable automation solutions. With a collaborative and diverse team culture, we help our clients connect seamlessly—digitally and physically—while supporting individual career growth and innovation.

Role Summary

As an Order Administrator within the Order Management team, you will play a vital role in supporting Direct and Dealer Sales Channels. This entry-level position is ideal for detail-oriented individuals who enjoy working collaboratively, managing data, and ensuring accurate and timely order processing.

Key Responsibilities

Review and screen all incoming orders with high accuracy and efficiency

Verify order details and liaise with sales coordinators to resolve any discrepancies or required changes

Reconcile current applications with customer databases and ensure all information is current

Process billing contracts and update internal systems post-shipment

Monitor pricing, promotions, and product offerings to ensure accuracy in orders

Support team members as needed and act as a backup during absences

Work additional hours during peak periods (e.g., month-end deadlines), with time in lieu

Maintain accurate ISO documentation and compliance standards

Contribute to special projects and related administrative tasks

Your Profile

High school diploma required (post-secondary education preferred)

2–5 years of experience in order administration or a related field

Strong communication skills (written and verbal)

Highly organized with excellent multitasking and problem-solving abilities

Proficient in Microsoft Excel, Word, Outlook

Quick to learn internal systems and order processing platforms

Detail-focused, solutions-driven, and collaborative

Familiarity with internal documentation standards and processes is an asset

This position has a salary range of $40,000 - $45,000 CAD

Quadient CXM Canada, Inc. and Quadient Canada, Ltd. have standard ranges for all Canadian - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings. Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Ready to lead the way? Apply now .

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join our Empowered C ommunities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient

At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community . They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [e-mail]

Quadient is an Equal Employment Opportunity Employer. * : We firmly believe in zero discrimination in employment on any basis, including race, color , religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.