Oracle HCM Senior Consultant, Managed Services

ArcLight Consulting; Canada; Remote; CAD 109,000 - 185,000; Full time

Benefits offered by this job

Healthcare benefits

Pension plan

Learning & development

Paid time off

Work from home

Job summary

ArcLight Consulting is seeking an experienced Oracle HCM Cloud Senior Consultant to join our Customer Success / Managed Services team. This role owns one or more Oracle HCM Cloud workstreams, leads complex troubleshooting, designs enhancements, and serves as a trusted advisor to clients.

The Senior Consultant provides advanced functional expertise, mentors junior team members, drives continuous improvement, collaborates on integrations, and delivers end-user training while communicating project

Qualifications

• 5+ years of consulting or HRIS experience supporting Oracle HCM Cloud.
• Deep expertise in Workforce Management: Payroll, Time & Labor, Absence
• Strong understanding of HR processes and cross‑module dependencies.
• Proven ability to lead client discussions, design solutions, and manage complex issues independently.
• Excellent communication, presentation, and stakeholder‑management skills.
• Bachelor’s degree in Business, HR, Computer Science, or related field (or equivalent experience).

Responsibilities

• Serve as the primary functional expert for assigned Oracle HCM Cloud modules.
• Lead the resolution of complex functional and technical issues, including root cause analysis and cross‑module troubleshooting.
• Design, test, and document advanced system changes, enhancements, and reports.
• Oversee quarterly updates, regression testing, and release impact assessments.
• Manage and troubleshoot system integrations, collaborating with technical teams.
• Lead client meetings, workshops, and solution discussions.
• Provide end‑user training and create high‑quality support documentation.
• Mentor and review the work of Consultants and junior team members.

Skills

Oracle HCM Cloud

Workforce Management

HR processes knowledge

Stakeholder management

Client workshops facilitation

Education

Bachelor's degree or equivalent

Job description

ArcLight Consulting, an Addison Group Company, is dedicated to ensuring that Cloud Solutions clients are successful with their investment. For over 15 years, ArcLight experts have provided guidance and direction to ensure our clients’ success. Our mission statement is simple: “Always make the right decision for the Customer.” Our people make this mission a reality – powered by their diverse backgrounds and experiences. As we continue to grow, we are looking for individuals who share our passion for transformation and change, and who are ready to help drive meaningful impact for clients through Oracle technology.

Our Cloud Solutions practice delivers transformative initiatives, aligning with complex, large-scale projects. You can be part of a team that defines the solution landscape and structures projects to enable flexibility, minimize risks and maximize gain.

We are seeking an experienced Oracle HCM Cloud Senior Consultant to join our Customer Success / Managed Services team. This role is designed for a seasoned functional expert who can independently own one or more Oracle HCM Cloud workstreams, lead complex troubleshooting, design and implement enhancements, and serve as a trusted advisor to clients.

The Senior Consultant provides advanced functional expertise, leads module‑specific initiatives, mentors junior team members, and drives continuous improvement across client environments.

Workstream Ownership & Advanced Support

• Serve as the primary functional expert for assigned Oracle HCM Cloud modules.
• Lead the resolution of complex functional and technical issues, including root cause analysis and cross‑module troubleshooting.
• Act as a trusted advisor to clients, guiding them on best practices, optimization opportunities, and roadmap planning.

Configuration, Design & Enhancements

• Configure, test, and document advanced system changes, enhancements, and reports.
• Lead the design of new functionality, ensuring alignment with client requirements and Oracle best practices.
• Oversee quarterly updates, regression testing, and release impact assessments.

Integrations & Cross‑Functional Collaboration

• Manage and troubleshoot system integrations, working closely with technical teams.
• Collaborate with Oracle Support and third‑party vendors to resolve escalated issues.
• Provide functional requirements and validation for integration updates.

Client Engagement & Leadership

• Lead client meetings, workshops, and solution discussions.
• Deliver end‑user training and create high‑quality support documentation.
• Communicate project status, risks, and recommendations to stakeholders.

Continuous Improvement & Mentoring

• Identify and implement process improvements and automation opportunities.
• Mentor and review the work of Consultants and junior team members.
• Contribute to internal knowledge sharing and best‑practice development.

Qualifications

• 5+ years of consulting or HRIS experience supporting Oracle HCM Cloud.
• Deep expertise in Workforce Management: Payroll, Time & Labor, Absence
• Strong understanding of HR processes and cross‑module dependencies.
• Proven ability to lead client discussions, design solutions, and manage complex issues independently.
• Excellent communication, presentation, and stakeholder‑management skills.
• Bachelor’s degree in Business, HR, Computer Science, or related field (or equivalent experience).

Work Environment & Travel

• Remote-first position for U.S. or Canada-based candidates
• Ability to travel up to 5% may be required as per need basis

Compensation & Benefits

Compensation will vary depending on a wide array of factors including, but not limited to, the specific office location, role, skill set and level of experience.

• Base salary for this position ranges between CAD $109,000 - $185,000
• Annual incentive compensation potential of up to 20%, paid in quarterly installments.

What We Offer

For employees based in Canada

• Competitive private healthcare benefits
• Pension plan
• Monthly reimbursement program to fuel your mind, body, and soul
• Paid time off and company paid holidays
• Fertility benefits
• Family planning reimbursement program
• Life insurance, short- and long-term disability coverage options
• Employer Assistance Program
• Learning and Development resources
• Commitment to work-life balance and comprehensive onboarding and on-going personal and career development

Accommodations are available upon request throughout the recruitment process.

Applicants must be legally authorized to work in the United States or Canada and be able to provide proof of employment eligibility upon hire. At this time, we are unable to provide or assume sponsorship for employment authorization.

ArcLight Consulting, an Addison Group Company, is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.