Ops Agent Admin

FedEx; Nisku; On-site; CAD 38,000 - 54,000; Full time

Job summary

FedEx in Nisku, Canada is seeking a temporary seasonal Administrative position to support station and call centre operations. The role involves coordinating all administrative tasks, liaising with customers, suppliers and staff, and assisting the senior manager to reach departmental goals.

A high school diploma and at least 2 years in a customer-contact setting are preferred. Experience with MS Excel/Word and PowerPoint is desirable, along with strong verbal and written communication and

Qualifications

• High school diploma/educational equivalent with secretarial courses or business college training preferred.
• Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
• Standard level MS Excel, Word. PowerPoint is preferred.
• Good communication (verbal/written), interpersonal and organizational skills required.

Responsibilities

• Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.
• Coordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

Skills

Customer service

Communication

Organizational skills

MS Excel

MS Word

PowerPoint

Education

High school diploma

Tools

MS Office Suite

Job description

This is an interview position. Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications:

Pay Transparency:

Special assignment for 3 months for peak

Additional Details:

Job posting date : 10/15/2026. Job posting down date : 10/22/2026 at 3pm local. Temporary seasonal Admin at NISKU. Special assignment for 3 months for peak

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.