Customer Rep-Station

FedEx; Brantford; Presencial; CAD 1.929.000 - 3.031.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Part-time position

Training provided

Descripción de la vacante

FedEx in Brantford, Ontario is seeking a part-time associate to handle direct customer interface and perform essential administrative duties. The role supports efficient operations and seeks opportunities to generate incremental revenue.

The position emphasizes strong communication, ability to handle weighty packages, and adherence to training requirements. Weekend or shift details may apply; bilingual capability and driving record considerations may be evaluated during selection.

Formación

• High school diploma/equivalent required; college diploma preferred.
• Knowledge of Canadian Customs regulations is preferred.
• Familiarity with FedEx Express and Ground products/services is preferred.
• Must complete all basic and recurrency training.
• Able to lift 70 lbs and maneuver packages up to 150 lbs with equipment.
• Must complete mandatory testing and training; PC Windows environment proficiency required.
• Excellent interpersonal and verbal communication skills.
• Good analytical and problem solving skills; strong negotiation ability.
• Demonstrated ability to work under stress in a monitored environment.

Responsabilidades

• Provide accurate information and direct customer interface support.
• Perform administrative duties to support efficient operations.
• Promote continued sales and generate incremental revenue where possible.

Conocimientos

High school diploma/equivalent

College diploma preferred

Knowledge of Canadian Customs

Knowledge of FedEx Express and Ground

Ability to lift 70 lbs / 150 lbs with/

Training completion

PC Windows environment

Interpersonal/communication skills

Analytical/problem solving

Negotiation skills

Stress management in changing env

Educación

High school diploma/equivalent

College diploma preferred

Descripción del empleo

This is an interview position.

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/equivalent. College diploma preferred
• Knowledge of Canadian Customs regulations preferred
• Knowledge of FedEx Express and Ground products and services preferred
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Must be able to complete and achieve minimum thresholds on any mandatory testing and training
• Must be able to operate in a PC windows environment
• Excellent interpersonal and verbal communication skills
• Good analytical and problem solving skills
• Good negotiation skills
• Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High school diploma/equivalent. College diploma preferred
• Knowledge of Canadian Customs regulations preferred
• Knowledge of FedEx Express and Ground products and services preferred
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Must be able to complete and achieve minimum thresholds on any mandatory testing and training
• Must be able to operate in a PC windows environment
• Excellent interpersonal and verbal communication skills
• Good analytical and problem solving skills
• Good negotiation skills
• Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

part-time position , Monday-Friday 0700 - 1330, posting will take down on october 23rd

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.