Ophthalmology Front Desk Clerk - PT Temp

Kingston Health Sciences Centre; Kingston; On-site; CAD 37,000 - 41,000; Part time

Job summary

Kingston Health Sciences Centre is seeking a part-time Registration Clerk in Ophthalmology for approximately seven months. The role focuses on reception, appointment scheduling, and patient registration across clinic locations, with day shifts from 7:30 to 16:30.

The position requires a 2-year Office Administration Diploma or equivalent, proficiency with Microsoft Office, and strong communication and organizational skills. Pay band is $26.64-$29.50 per hour.

Qualifications

• 2-year Office Administration Diploma or equivalent combination of education and experience.
• Microsoft Office proficiency; Excel and Word will be tested.
• Keyboarding with 35 wpm and 90% accuracy will be tested.
• Medical Terminology proficiency will be tested.
• Ability to navigate the Internet required.
• Demonstrated ability to communicate effectively, courteously and professionally.
• Demonstrated ability to follow verbal and written instructions.
• Strong organizational skills and ability to cope with interruptions while maintaining timelines.
• Proven ability to attend work regularly.
• Satisfactory criminal reference check and vulnerable sector search required.

Responsibilities

• Confirms patient demographic data and updates in the health record system; collects insurance information and signatures.
• Creates and activates visits; schedules clinic appointments, diagnostics and procedures; manages cancellations and rescheduling.
• Provides courteous front-line reception, greets patients, answers inquiries, and transfers calls as needed.
• Generates clinic utilization lists, ad hoc reports, and patient labels.
• Follows downtime procedures during computer shutdown and emergencies.
• Collaborates with Registration and clinic staff to manage centralized registration and resolve patient issues.
• Ensures compliance with Privacy and Confidentiality policies.

Skills

Customer service

Communication

Organization

Keyboarding 35 wpm

Education

Office Administration Diploma

Tools

Excel

Word

Job description

Kingston Health Sciences Centre is seeking a part-time Registration Clerk in Ophthalmology for approximately seven months. The role focuses on reception, appointment scheduling, and patient registration across clinic locations, with day shifts from 7:30 to 16:30.

The position requires a 2-year Office Administration Diploma or equivalent, proficiency with Microsoft Office, and strong communication and organizational skills. Pay band is $26.64-$29.50 per hour.