Operator Bus

City of Winnipeg; Winnipeg; On-site; CAD 33,000 - 45,000; Full time

Job summary

City of Winnipeg’s Winnipeg Transit is hiring a permanent full-time Bus Operator to deliver safe, courteous, on-time service from 421 Osborne Street and other locations under the supervision of an Operations Supervisor. The position requires Grade 10, Manitoba Class 2 Driver's Licence with air brake, and a minimum of 3 years driving experience together with at least 2 years of customer service.

Strong map-reading skills, professional communication, and ability to work non-traditional hours are

Qualifications

• Must have Grade 10 or equivalent.
• Must hold Manitoba Class 2 Driver's Licence with air brake endorsement.
• Minimum 3 years driving experience.
• Minimum 2 years customer service experience.
• Ability to operate vehicles safely per Highway Traffic Act and city policies.

Responsibilities

• Operate transit buses safely and in accordance with policy; ensure passenger safety during boarding/alighting.
• Provide professional, courteous customer service to riders.
• Adhere to transit policies, procedures, and City standards.

Skills

Customer service

Communication

Map reading

Conflict resolution

Diversity awareness

Professionalism

Education

Grade 10 or equivalent

Manitoba Class 2 Driver's Licence with air brake endorsement

Minimum 3 years driving experience

Minimum 2 years customer service experience

Job description

Recruitment Details

Bus Operator

Department: Winnipeg Transit

Designated Work Location: 421 Osborne Street, various locations

Position Type: Permanent, Full-time

Salary: $23.63-$33.14 hourly

Posting No: 127407

Closing Date: October 05, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Job Profile

Under the general supervision of an Operations Supervisor, the Bus Operator is responsible for ensuring that safe, courteous and on-time Transit service is provided to passengers. This includes: adherence to all applicable laws and Winnipeg Transit policy; interacting in a friendly and helpful manner with passengers and the public; adhering to assigned routes and schedule; managing and diffusing instances of conflict; monitoring fare payment; adherence to assault avoidance techniques; and maintaining a valid driver's license.

The position is also attentive to any concerns that may affect community safety.

For more detailed information about the position of a Bus Operator, including the shifts and schedules please copy and paste the following link into your internet browser: https://winnipegtransit.com/en/careers/bus-operator/

As The Bus Operator You Will

• Operate Transit Buses safely and in compliance with Transit and City policy, provide professional customer service, and ensure passenger safety boarding or alighting.
• Provide professional, courteous customer service to Winnipeg Transit customers.
• Adhere to Transit policies and procedures and City administrative standards.

Your Education And Qualifications Include

• Grade 10 or equivalent combination of training and experience.
• Manitoba Beginners Class 2 Driver's License with air brake endorsement.
• Minimum of 3 years driving experience satisfactory to the Employer.
• Maintain a driver safety record acceptable to the Employer.
• Minimum 2 years customer service experience (in-person contact with the public).
• Ability to operate vehicles safely, defensively and within the standard safety guidelines, regulations and restrictions of the Highway Traffic Act.
• Knowledge of City of Winnipeg landmarks, streets and bus routes.
• Strong map reading skills and strong City of Winnipeg layout awareness.
• Ability to quickly learn and adapt to new technologies.
• Ability to communicate professionally and confidently with diverse audiences.
• Written communication skills including the ability to comprehend Transit policies and procedures, including report writing.
• Ability to manage competing priorities and distractions while maintain focus, accuracy, and composure.
• Ability to work in a diverse cultural community with dignity and respect.
• Ability to work independently within a team environment while consistently upholding high standards integrity, accountability and service excellence.
• Conflict resolution skills with the ability to handle high-stress customer interactions, successfully de-escalate tense situations, while maintaining professionalism and customer satisfaction.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Police Information Check (with vulnerable sector check) satisfactory to the employer will be required from the successful candidate, at their expense. To obtain a Police Information Check, please visit www.winnipeg.ca/police.
• Must hold and maintain a valid Manitoba Class 5 driver's license with a minimum Driver's Safety Rating of -2.
• Must be able to obtain and maintain a Class 2F driver's license with airbrake endorsement.
• Must be able to meet the physical demands of the position, including but not limited to: sitting for extended periods of time, reaching, bending, twisting at the waist and neck, grip and leg strength.
• Must be able to work a variety of shifts, including: evenings, weekends, holidays, and split shifts.

Hours of Work

As assigned/required- S tandard hours of work - 37.5 hours per week

Employee Group

Amalgamated Transit Union (ATU)

Position Reports To

Operations Supervisor

Only candidates selected for interviews will be contacted.