Operations Support Specialist

Hirematic Talent Solutions; Toronto; In loco; CAD 55.000 - 62.000; Part-time

Descrizione del lavoro

Hirematic Talent Solutions seeks a Systems Administrator / Operations Support Specialist Senior for an onsite contract in Toronto, Ontario. The role covers systems administration, access management, backups, and day-to-day operations.

You will upgrade software, patch systems, monitor workloads, and coordinate network support, while collaborating with HR/IT teams to optimize Oracle Fusion Recruiting Cloud and related HCM services.

Competenze

• 5+ years administering and configuring enterprise HCM systems.
• 3+ years hands-on ORC experience in recruiting.
• Experience leading ORC configuration in large organizations.
• Experience with recruitment workflows and career sites.

Mansioni

• Provide systems administration and operations support, including user access, user profiles, backup and recovery, and day-to-day computer systems operations.
• Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented.
• Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
• Upkeep, configure, install, and support the clients network and coordinate the various systems.

Conoscenze

ORC configuration

ORC administration

HCM integration

Stakeholder collaboration

Strumenti

Oracle Fusion Recruiting Cloud (ORC)

Oracle HCM Cloud

Oracle Integration Cloud (OIC)

TDS (Oracle Transaction Design Studio)

Descrizione del lavoro

Systems Administrator / Operations Support Specialist Senior

Location

Toronto, Ontario

Job Type

Contract

Hourly Rate

$40 - $45 Inc

Contract Duration

205 + 200 days

Work Arrangement

5 Days Onsite

Description Responsibilities

• Provide systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, and day-to-day computer systems operations.
• Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented.
• Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
• Upkeep, configure, install, and support the clients network and coordinate the various systems.

Required Experience

• 5+ years of experience administering and configuring enterprise Human Capital Management (HCM) systems, with at least 3 years of hands-on experience in Oracle Fusion Recruiting Cloud (ORC).
• Experience leading the configuration, implementation, and optimization of Oracle Fusion Recruiting Cloud in large, complex organizations.
• Proven experience supporting digital recruitment transformation or recruitment modernization initiatives.
• Experience configuring recruitment workflows, requisition templates, candidate selection processes, approval workflows, career sites, talent pools, and recruiting campaigns.
• Experience integrating Oracle Recruiting Cloud with HR, onboarding, identity management, and third-party recruitment solutions.
• Experience managing system security roles, data privacy controls, and user access within Oracle Fusion applications.
• Experience performing system testing, releases, change management, and production support activities.
• Experience working with business stakeholders, HR teams, vendors, and project teams to gather requirements and translate them into system configurations.
• Experience troubleshooting complex recruiting system issues and coordinating resolution across technical and business teams.

Oracle Fusion Recruiting Cloud (Primary Specialty)

• Advanced configuration and administration of Oracle Fusion Recruiting Cloud (ORC).
• Configuration of:
  • Requisition and job templates.
  • Candidate selection processes.
  • Recruiting types and phases/states.
  • Career sites and candidate experience.
  • Talent pools and candidate relationship management.
  • Interview scheduling workflows.
  • Offer management processes.
  • Hiring team roles and permissions.
  • Approval workflows and notifications.
• Configuration using Oracle Transaction Design Studio (TDS).
• Recruiting analytics, dashboards, and reporting.
• Oracle Redwood user experience configuration and adoption.

Oracle HCM Cloud and Tenant Administration

• Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.
• Experience with Oracle HCM quarterly releases, regression testing, release readiness, and impact assessments.
• Knowledge of Oracle Fast Formula, HDL (HCM Data Loader), HSDL, and Spreadsheet Loader tools.
• Administer and maintain the Oracle Fusion Cloud DRM tenant, including Production, Test, Development, and Training environments.
• Manage tenant configuration, environment refreshes, release readiness activities, patch validation, and environment migration activities.
• Administer and support Oracle Fusion Recruiting Cloud (ORC) and associated Oracle HCM components.
• Configure and maintain Oracle Recruiting Cloud business processes, recruiting types, requisition templates, candidate selection processes, approval workflows, questionnaires, career sites, talent pools, candidate communications, and offer management configurations.
• Manage Oracle Cloud security, including user provisioning, role assignments, duty roles, data security policies, role-based access controls (RBAC), and segregation of duties.
• Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
• Support REST/SOAP APIs, identity management integrations, data migration, data validation, reconciliation, and troubleshooting activities.
• Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.

Integration and Technical Administration

• Oracle Integration Cloud (OIC) experience.
• REST/SOAP APIs and inbound/outbound integrations.
• SSO, Azure AD/Entra ID, and identity management integrations.
• Data migration, data validation, and reconciliation activities.
• Security administration and role-based access control (RBAC).

General Skills

• Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations.
• Experience with one or more operating systems.
• Experience with one or more hardware platforms.
• Experience with information retrieval packages.
• Experience with one or more communications protocols.
• Experience with middleware and gateways.
• Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; and interpersonal skills.
• A team player with a track record of meeting deadlines.

Business and Leadership Skills

• Strong stakeholder engagement and requirements gathering skills.
• Ability to translate business recruitment requirements into Oracle Fusion configurations.
• Experience working within Agile and project delivery environments.
• Strong documentation, process mapping, and knowledge transfer capabilities.
• Excellent problem-solving and analytical skills.
• Experience supporting executive, HR, and operational stakeholders during transformation initiatives.

Desirable Skills

• Experience with distributed and networked systems.
• Awareness of emerging IT trends.
• Experience in one or more programming languages.
• Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.

Work Environment

This position is listed as "Onsite"; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00 AM 5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.