Systems Administrator/Operations Support Specialist (RQ11857) Central Agencies Cluster

Softline Technology Inc.; Toronto; On-site; CAD 90,000 - 140,000; Full time

Job summary

Softline Technology Inc. in Toronto seeks an experienced Oracle Fusion Recruiting Cloud administrator to lead configuration, security, and integrations within Oracle HCM.

You will partner with HR and IT teams to ensure reliable talent management processes and compliant data handling. The role demands hands-on ORC expertise, stakeholder collaboration, and a proactive approach to system testing, releases, and support.

Responsibilities

• Provides systems administration and operations support, including user access, profiles, backup and recovery.
• Performs software upgrades, patches, and interfaces with customers to implement changes; monitors workload trends to optimize resources.
• Maintains and supports the clients’ network, coordinates systems, and ensures timely configuration across environments.
• Collaborates with HR and IT teams to gather requirements and translate them into system configurations.

Job description

Description

Responsibilities

Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.

Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources. Upkeep, configure, install and support the clients’ network and coordinate the various systems.

General Skills

Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations

Experience with one or more operating systems

Experience with one or more hardware platforms

Experience with information retrieval packages

Experience with one or more communications protocols

Experience with middleware and gateways

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills

A team player with a track record for meeting deadlines

Desirable Skills

Experience with distributed and networked systems

Awareness of emerging IT trends

Experience in one or more programming languages

Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Experience Requirements

OnsiteWorkEnvironment

Thispositionislistedas“Onsite”;theresourceisexpectedtowork7.25hourspercalendardaybetweenthestandardworkinghoursof8:00-5:00PM(excludinglunchbreaks)everyMondaytoFridayinclusiveattheidentifiedOPSofficelocation”.

RequiredExperience

• 5+yearsofexperienceadministeringandconfiguringenterpriseHumanCapitalManagement(HCM)systems,withatleast3yearsofhands-onexperienceinOracleFusionRecruitingCloud(ORC).
• Experienceleadingtheconfiguration,implementation,andoptimizationofOracleFusionRecruitingCloudinlarge,complexorganizations.
• Provenexperiencesupportingdigitalrecruitmenttransformationorrecruitmentmodernizationinitiatives.
• Experienceconfiguringrecruitmentworkflows,requisitiontemplates,candidateselectionprocesses,approvalworkflows,careersites,talentpools,andrecruitingcampaigns.
• ExperienceintegratingOracleRecruitingCloudwithHR,onboarding,identitymanagement,andthird-partyrecruitmentsolutions.
• Experiencemanagingsystemsecurityroles,dataprivacycontrols,anduseraccesswithinOracleFusionapplications.
• Experienceperformingsystemtesting,releases,changemanagement,andproductionsupportactivities.
• Experienceworkingwithbusinessstakeholders,HRteams,vendors,andprojectteamstogatherrequirementsandtranslatethemintosystemconfigurations.
• Experiencetroubleshootingcomplexrecruitingsystemissuesandcoordinatingresolutionacrosstechnicalandbusinessteams.

TechnicalSkills

OracleFusionRecruitingCloud(PrimarySpecialty)

• AdvancedconfigurationandadministrationofOracleFusionRecruitingCloud(ORC).
• Configurationof:
  • Requisitionandjobtemplates
  • Candidateselectionprocesses
  • Recruitingtypesandphases/states
  • Careersitesandcandidateexperience
  • Talentpoolsandcandidaterelationshipmanagement
  • Interviewschedulingworkflows
  • Offermanagementprocesses
  • Hiringteamrolesandpermissions
  • Approvalworkflowsandnotifications
• ConfigurationusingOracleTransactionDesignStudio(TDS).
• Recruitinganalytics,dashboards,andreporting.
• OracleRedwooduserexperienceconfigurationandadoption.

OracleHCMCloudandTenantAdministration

• UnderstandingofOracleCoreHR,TalentManagement,Onboarding,andSecuritymodels.
• ExperiencewithOracleHCMquarterlyreleases,regressiontesting,releasereadiness,andimpactassessments.
• KnowledgeofOracleFastFormula,HDL(HCMDataLoader),HSDL,andSpreadsheetLoadertools.
• AdministerandmaintaintheOracleFusionCloudDRMtenant,includingProduction,Test,Development,andTrainingenvironments.
• Managetenantconfiguration,environmentrefreshes,releasereadinessactivities,patchvalidation,andenvironmentmigrationactivities.
• AdministerandsupportOracleFusionRecruitingCloud(ORC)andassociatedOracleHCMcomponents.
• ConfigureandmaintainOracleRecruitingCloudbusinessprocesses,recruitingtypes,requisitiontemplates,candidateselectionprocesses,approvalworkflows,questionnaires,careersites,talentpools,candidatecommunications,andoffermanagementconfigurations.
• ManageOracleCloudsecurity,includinguserprovisioning,roleassignments,dutyroles,datasecuritypolicies,role-basedaccesscontrols(RBAC),andsegregationofduties.
• SupportandmonitorOracleIntegrationCloud(OIC)interfacesandintegrationsbetweenOracleRecruitingCloudandenterprisesystems.
• SupportREST/SOAPAPIs,identitymanagementintegrations,datamigration,datavalidation,reconciliation,andtroubleshootingactivities.
• Performproductionsupport,incidentmanagement,rootcauseanalysis,andresolutionofOracleRecruitingCloudapplicationissues.

Integration&TechnicalAdministration

• OracleIntegrationCloud(OIC)experience.
• REST/SOAPAPIsandinbound/outboundintegrations.
• SSO,AzureAD/EntraID,andidentitymanagementintegrations.
• Datamigration,datavalidation,andreconciliationactivities.
• Securityadministrationandrole-basedaccesscontrol(RBAC).

Business&LeadershipSkills

• Strongstakeholderengagementandrequirementsgatheringskills.
• AbilitytotranslatebusinessrecruitmentrequirementsintoOracleFusionconfigurations.
• ExperienceworkingwithinAgileandprojectdeliveryenvironments.
• Strongdocumentation,processmapping,andknowledgetransfercapabilities.
• Excellentproblem-solvingandanalyticalskills.
• Experiencesupportingexecutive,HR,andoperationalstakeholdersduringtransformationinitiatives.

WeightedEvaluationCriteria

SystemsAdministration&OperationalSupport(40%)

Security&IdentityManagement(20%)

TechnicalTroubleshooting&ProblemSolving(20%)

Integration&DataManagement(10%)

OracleFusionRecruitingCloud/HCMAdministration(10%)

Supplier Comments

Closing Date/Time

2026-11-13, 12:00 p.m.

5 Days Onsite

Max no of submission- 1(one)

Must Haves:

• Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
• SSO, Azure AD/Entra ID, and identity management integrations.
• Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
• Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.