Operations Supervisor: Subcontractor Lead & Client Liaison

Alpine; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Monthly vehicle allowance

Gas allowance

Benefits plan

Training and leadership development

Career growth opportunities

Job summary

Alpine is seeking an Operations Supervisor to oversee a portfolio of sites in Ottawa and surrounding regions. You will supervise subcontractors, train staff, liaise with client Store Managers, resolve issues, and conduct inspections to ensure quality, serving as the primary client contact for operations and work orders.

The role requires flexibility across mornings, afternoons, nights, and graveyard shifts, frequent travel within the Ottawa region, and a valid driver's license with a clean

Qualifications

• Must have experience managing subcontractors and coordinating their activities.
• Experience in floor care and familiarity with industry practices and standards.
• Knowledge of operating basic equipment and performing basic maintenance.

Responsibilities

• Oversee subcontractor groups across multiple sites within a territory and ensure scope of work is completed.
• Hire, train, and supervise subcontractors while ensuring compliance with security clearances, GST, licensing, WCB and liability insurance.
• Uphold Alpine standards in subcontractor work and conduct regular site audits and reporting.
• Serve as the first point of contact for the client regarding operations, escalations, and work orders.
• Coordinate with client Store Managers to address performance issues and prevent escalations.
• Manage expenses by aligning scheduled hours with budget and coordinating equipment repairs.

Skills

Subcontractor management

Floor care experience

Equipment operation knowledge

Job description

Alpine is seeking an Operations Supervisor to oversee a portfolio of sites in Ottawa and surrounding regions. You will supervise subcontractors, train staff, liaise with client Store Managers, resolve issues, and conduct inspections to ensure quality, serving as the primary client contact for operations and work orders.

The role requires flexibility across mornings, afternoons, nights, and graveyard shifts, frequent travel within the Ottawa region, and a valid driver's license with a clean