Operations Supervisor Student Transportation

Transdev Ontario Manitoba; Toronto; On-site; CAD 59,000 - 63,000; Full time

Benefits offered by this job

Free licence upgrade

Paid training

Employee and Family Assistance Program

Employee Referral Bonus

Job summary

Transdev Ontario Manitoba is hiring an Operations Supervisor for their Etobicoke & Gormley office to oversee student transportation across the GTA. This role includes daily operations management, staff supervision, and coordination with HR and maintenance teams.

The ideal candidate will have a minimum of 2 years of experience and a clean driving record. The position offers a competitive salary between $59,000 and $63,000 annually, along with attractive benefits and a supportive work culture.

Qualifications

• Minimum 2 years experience in a similar role.
• Proven customer service skills.
• Knowledge of York Region and surrounding areas.

Responsibilities

• Oversee daily operations of Student Transportation.
• Coordinate logistics between Schools division and support teams.
• Monitor staff performance and conduct annual reviews.

Skills

Safety focused

Clean driving record

Solid communication skills

Customer service experience

Ability to work independently

Education

Post-secondary education or equivalent

Tools

Word

Excel

PowerPoint

Outlook

Job description

Voyago, Transdev Ontario, is hiring an Operations Supervisor to fill an existing opening based in our Etobicoke & Gormley office, supporting operations across the expanded GTA regions.

Your role:

• Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas.
• Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams.
• This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.
• Help fuel and maintain the cleanliness of the bus.
• Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Student Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves.
• Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems.
• Coordinate with Health & Safety to arrange training.
• KPI's as directed, reviews with drivers and reports back to Operations Manager.
• Available on-call for divisional emergencies which may include holidays and weekends.
• Maintains work schedules and ensure coverage is provided at all times.
• Functions as key contact to support teams such as maintenance, human resources and health and safety.
• Cover schools runs when required.
• Oversees the completion of monthly ghosting and deficiency reports.
• Maintains paperwork and timesheets and oversees all elements of the process.
• Ensures timely and accurate entering of payroll.
• Serve as a contact to staff and assist in all forms of employee engagement and regular meetings.
• Assist and co-ordinate driver on boarding and orientation processes for new hires.
• Monitor employees license upgrades from start to finish.

Salary

$59,000 - $63,000 annually.

Requirements

• You are safety focused.
• You are a safe driver with a clean driving record.
• You have a valid "B" licence (preferred).
• You can obtain a clean criminal record search and/or vulnerable sector screening.
• You have a sound knowledge of the York Region and surrounding areas.
• You have the ability to work independently.
• You possess solid communication skills.
• You have post‑secondary education or equivalent.
• You have a minimum 2 years experience in a similar role.
• You have in‑depth knowledge of the York Region.
• You have knowledge of Word, Excel, PowerPoint and Outlook applications.
• You have excellent, strong proven customer service experience.
• Student Transportation experience will be an asset.

Your location

By joining the Voyago Schools team in York you'll find:

• We offer a competitive wage.
• We provide paid training.

Benefits

• We offer free licence upgrade.
• We support the development, work‑life balance and well‑being of our employees.
• We build a supportive corporate culture that encourages diversity and enables our people to flourish.
• We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
• We offer comprehensive benefits packages for full‑time employees with an Employee and Family Assistance Program, a great company perks program and an Employee Referral Bonus for all staff.
• We are an Award‑Winning company.
• As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider.
• We focus on innovation and sustainable environmental initiatives.
• We offer our employees opportunities to build their own experience within a local, global Group.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev's Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.