Operations Supervisor: Safety & Driver Support

The Seaboard Transport Group; Corner Brook; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health & Dental

RRSP matching

Performance incentive bonus

Job summary

The Seaboard Transport Group is seeking an Operations Supervisor to coordinate driver operations with a strong focus on safety and customer relations. You will support the driver coordination team, assist in training, and ensure adherence to company policies and industry regulations.

Location options include St. John’s or Corner Brook, NL, with after-hours flexibility. The role requires 3–5 years in dispatch/logistics, including supervisory experience, and proficiency with TMW and MS Office.

Qualifications

• 3–5 years of experience in dispatch/transportation coordination, with at least 1 year in a lead or supervisory capacity.
• Proficiency with TMW or similar transportation management systems.
• Strong communication and organizational skills.
• Knowledge of transportation operations, safety regulations, and hours of service requirements.

Responsibilities

• Create a culture of discipline around safety, service, and operational process performance; report incidents promptly to management.
• Provide driver, operations, HSE, and site support, including cross-island travel as part of weekly activities; train and support new team members.
• Provide first line response to escalated customer complaints and ensure professional, timely communication with customers, suppliers, and drivers.
• Provide support to Seaboard operations; maintain after-hours coverage and resolve fuel card and driver badge issues as needed.

Skills

Leadership

Dispatch coordination

Customer service

Communication

Multitasking

Education

Post-secondary education in Logistics or related field

Tools

TMW

MS Office

Job description

The Seaboard Transport Group is seeking an Operations Supervisor to coordinate driver operations with a strong focus on safety and customer relations. You will support the driver coordination team, assist in training, and ensure adherence to company policies and industry regulations.

Location options include St. John’s or Corner Brook, NL, with after-hours flexibility. The role requires 3–5 years in dispatch/logistics, including supervisory experience, and proficiency with TMW and MS Office.