Operations Supervisor: Elevate Guest Experience & Profit

Kibbi Technologies Inc.; Calgary; On-site; CAD 42,000 - 58,000; Full time

Job summary

Aramark Canada is seeking an Hourly Supervisor to improve profitability and ensure top-notch customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. The role emphasizes staffing oversight, cost control, and adherence to standards to deliver exceptional guest experiences.

Responsibilities include supervising daily staffing, monitoring inventory, training staff, and supporting performance reviews.

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed.
• This role may include physical demands such as lifting and standing.

Responsibilities

• Controls labor costs by supervising daily staffing levels and driving efficiency.
• Retains control of production and inventory costs by adhering to standards.
• Audits service and quality regularly.
• Implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and day-to-day employee issues professionally.
• Supports training programs to improve guest service and revenue.
• Assists in employee reviews and monitors performance.
• Ensures time and attendance policies are followed and staffing matches needs.

Skills

3-5 years relevant experience

Current certifications

Job description

Aramark Canada is seeking an Hourly Supervisor to improve profitability and ensure top-notch customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. The role emphasizes staffing oversight, cost control, and adherence to standards to deliver exceptional guest experiences.

Responsibilities include supervising daily staffing, monitoring inventory, training staff, and supporting performance reviews.