Kitchen Operations Supervisor — Drive Service & Profit

Aramark Canada; Lethbridge; On-site; CAD 28,000 - 41,000; Part time

Job summary

Aramark Canada is seeking an Hourly Supervisor to improve profitability of operations by ensuring exceptional customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. You will supervise daily staffing, monitor production and supply costs, and uphold standards of operation.

The role includes auditing service quality, supporting training to elevate guest experience, and assisting in employee reviews, with adherence to time and attendance procedures

Qualifications

• Must have 3-5 years of relevant experience.
• Current Certifications as needed
• This role may have physical demands including lifting, bending, pushing, pulling, and/or extended walking and standing; PPE may be required.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day‑to‑day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Job description

Aramark Canada is seeking an Hourly Supervisor to improve profitability of operations by ensuring exceptional customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. You will supervise daily staffing, monitor production and supply costs, and uphold standards of operation.

The role includes auditing service quality, supporting training to elevate guest experience, and assisting in employee reviews, with adherence to time and attendance procedures