Operations Supervisor - Adult Homes - Saskatoon

CBI Home Health; Saskatoon; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Group RRSP and extended medical

Dental coverage

Employee & Family Assistance Program

Perkopolis discounts

Paid orientation and training

Job summary

CBI Home Health is seeking an Operations Supervisor to oversee Adult Homes in Saskatoon. The role focuses on supervising direct care staff, ensuring staffing adequacy, and guiding operations in alignment with care plans.

Key responsibilities include recruitment and onboarding, staff development, and collaboration with clinical teams. A strong emphasis on compliance, quality of care, and proactive workforce planning is required.

Qualifications

• Minimum 2 years of supervision or leadership experience in a service-focused organization.
• Experience working with vulnerable populations is an asset.
• Valid driver’s license and reliable vehicle required.
• Criminal record check with Vulnerable Sector Search required.

Responsibilities

• Supervise and lead direct care staff to maintain high-performance culture.
• Monitor staffing levels, scheduling, and ensure continuity of care across homes.
• Ensure compliance with policies, procedures and licensing requirements.
• Oversee daily operations of assigned homes and guide staff accordingly.
• Collaborate with clinical and operations teams to align with plans of care.
• Complete performance reviews and support staff development.
• Assist in recruitment, onboarding and training of new staff.
• Track training completion and escalate issues to management.

Skills

Supervision

Leadership

Staff scheduling

Recruitment

Performance coaching

Tools

CRMs

Staff rostering tools

Job description

Operations Supervisor - Adult Homes - Saskatoon

Job Category: Lead/Supervisory

Requisition Number: OPERA014969

• Posted : October 2, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

CBI Home Health is looking to hire Operations Supervisor – Adult Homes - Saskatoon

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Here’s a closer look at our total rewards and benefits

• Comprehensive benefits package including Group RRSP, extended medical and dental coverage
• Employee Perks and Discount Programs through our partnership with Perkopolis
• Employee and Family Assistance Program
• Paid orientation, training and development with opportunities to grow your career

What you will do

Supervision and People Management

• Create a high-performance culture, leading by example, through effective hiring, onboarding, performance management and mentoring/coaching of direct care providers
• Monitor staff schedules to ensure adequate staffing levels, continuity of care, and operational efficiency, where applicable
• Ensure adherence to policies and procedures as well as regional licensing requirements
• Manage the daily operation of assigned homes and provide direction to staff aligned with policies and procedures and standards of professional conduct
• Escalate issues/concerns to Operations Manager/Senior Management when required
• Assist in training and onboarding of direct care providers (and Team Lead in some regions) in collaboration with Clinical and Operations Managers as appropriate
• Ensure direct care providers are well aligned with the Key Accountabilities of their role and are meeting performance expectations, including execution (and creation where applicable) of recreation and activity plans
• Provide feedback and escalate any performance concerns to respective Operations Manager
• Complete probation and annual performance reviews
• Work in collaboration with Operations Manager, and Team Leads (if applicable), when there are challenging performance issues, engaging Human Resources for consultation and support as appropriate
• Monitor and track to ensure all mandatory and annual training requirements are complete and gaps addressed
• Report workplace injuries in reporting system and ensure the workplace injury report is forwarded to the appropriate Operations Manager

Effective Operations Management

• Supervise and provide direction to staff aligned with policies and procedures and standards of professional conduct
• Provide day-to-day operational supervision to ensure consistent home and program stability
• Participate in proactive workforce planning ensuring effective coverage across all service areas, where applicable
• Support with recruitment and onboarding of new staff – interviewing, training etc.
• Assist in ensuring that direct care providers are scheduled in the homes in accordance with the funding guidelines and Collective Bargaining Agreement –where applicable
• Collaborate with the Clinical team, Operations Managers to develop, and track monthly activity recreational plans
• Accountable for ensuring that home(s) are always well stocked with groceries, household, medical and home office supplies
• Ensure cleanliness and maintenance of home
• Collaborate with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), Behaviour Support Plan (BSP) protocols
• Maintain supported individual and employee privacy in accordance with CBI Home Health policy and applicable provincial privacy legislation
• Support with monthly monitoring of supported individuals’ finances (e.g. expenditures, reimbursements, etc.) and elevate any discrepancies or concerns to the Operations Manager, or Operations Manager Lead as appropriate

Caseload Management and Reporting

• Assist Operations Managers to ensure accurate records of house petty cash and the supported individuals personal cash
• Assist with monitoring the supported individual’s finances (expenditures, reimbursements, may include reconciling the client’s personal funds at month end) and complete audits as per policy.
• Assist Operations Managers to ensure completion and submission of recreation/activity summaries .
• Support with the tracking and completion of progress reports as outlined by respective funders
• Support the team in tracking and meeting KPI’s as developed by respective funders (where applicable)

What you will need to be successful

• Minimum 2 years of experience in a supervisor or leadership role in a service-focused organization
• Minimum 3-5 years of experience working directly with people with intellectual/developmental disabilities and/or mental health diagnosis and/or experience supporting vulnerable children/youth and adults that have experienced trauma
• Previous experience in a Direct Support Specialist role is an asset
• Demonstrated patient-centered focus with a commitment to providing quality care
• Must have a valid Class 5 Driver’s license
• Required to have a reliable vehicle with $2 million liability insurance that you will bring to work each day
• Clear Criminal Record Check with the Vulnerable Sector Search

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.