Operations Supervisor- 3rd shift

ODW Logistics; Canada; On-site; CAD 97,000 - 121,000; Full time

Job summary

ODW Logistics, Inc. is seeking a Quality Inspection Supervisor to coordinate the daily work of on-site Quality Inspectors, ensuring inspections align with client specs and AQL standards.

The role acts as the primary liaison between ODW and the client on quality processes. You will maintain accurate inspection records in the client QMS, manage sample pulls, oversee inventory movements after inspection, and train the team on SOPs to promote QT9 standardization and GMP compliance while upholding

Qualifications

• Bachelor’s degree in business management or logistics or equivalent.
• 1–3+ years supervisory experience in a 3PL or logistics environment.
• Proficient in Microsoft Office tools.
• Able to interpret ANSI/ASQ AQL sampling standards.
• Experience with warehouse management/inventory systems and Lean or Six Sigma preferred.

Responsibilities

• Coordinate daily activities of on-site Quality Inspectors.
• Ensure inspections meet client specifications and AQL requirements.
• Maintain inspection documentation and QA records.
• Perform inventory movement and release after inspection.
• Serve as the client’s on-site quality contact and communicate with stakeholders.
• Train and support QT9 standardization and SOPs.

Skills

Communication skills

Train employees

Team leadership

Organization & prioritization

Microsoft Office

Education

Bachelor’s degree in business management or logistics

Tools

WMS systems

Korber

Lean/Six Sigma

Job description

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

Position Summary

The Quality Inspection Supervisor is responsible for coordinating and overseeing the daily activities of the on-site Quality Inspectors, as well as ensuring the timely completion of quality inspection activities. This role will verify the sites adhere to client specifications, maintain accurate inspection documentation and provide continuous communication to appropriate parties. This position is the primary liaison between ODW and the client regarding quality processes.

Essential Responsibilities

• Ensure efficient and effective inspection performance for all new item/lot combinations of incoming products, returns and required outbound inspections are performed in compliance with client specifications and AQL requirements
• Manage daily pull requests to ensure all new item/lot combinations of incoming products are inspected
• Responsible for making requests for additional sample pulls for items requiring additional inspection/AQL
• Verify that all items/lots on the pull request are delivered to the Quality area
• Verify inspection results are properly entered into client Quality Management System (QMS), including record auditing and ensuring inspections are efficiently closed and maintained according to client requirements.
• Perform inventory movement and releases of product once inspection is complete (split off of retains, damages and standards onto separate License Plates (LPs) and assigning proper status code in Korber and/or WMS
• Effectively manage storage and accurately record inventory
• Train and support the Quality Inspection Team to the client SOPs to ensure QT9 standardization and compliance
• Serve as the client’s primary on-site contact for all quality-related issues/initiatives
• Monitor supplier performance using inspection documentation
• Creation and maintenance of internal procedures for performance of all inspection processes, associated inventory transactions and reporting
• Ensure compliance with GMP’s, safety practices, corporate and regulatory requirements
• All other duties as assigned

Education & Experience

• Bachelor’s degree in business management or logistics or equivalent education/work experience preferred
• 1 – 3+ years of supervisory experience in a 3PL or Logistics operational environment preferred
• Proficient in Microsoft Office tools
• Ability to interpret and follow general ANSI/ASQ standards for AQL (Quality) sampling and inspection preferred
• Previous experience with warehouse management/inventory systems and Lean or Six Sigma preferred

Capabilities

• Excellent verbal and written communication skills
• Ability to present information and respond to questions from clients, teammates and senior managers
• Proven ability to train employees on related quality process
• Strong team-building skills
• Organization and prioritization skills

Physical & Mental Requirements

• Hear, read and comprehend, write, and communicate
• Continuously sit, type, and perform repetitive wrist motion
• Occasionally stand, walk, bend, squat/kneel, twist/turn or reach
• Frequent walking on even/uneven surfaces, potentially several miles per day, in general office or warehouse conditions (internal & external)
• Focus (with or without corrective lenses) to see close and distant, along with depth perception capabilities

The physical demands herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OUR VALUES

Respect | Give and it will be given.

We treat others as we want to be treated. We cannot control events, but we can control our response. We build respect through honesty, fairness, and integrity.

Trust | Earned over time.

We do what we say we will do. We are clear, direct, and honest. We seek to understand and be understood.

Team | Accomplish more together.

We work hard toward a common goal. We desire to make everyone successful. We achieve the best results as a team.

Opportunity | Realize your potential.

We believe all people have significance and potential. We understand work and life are integrated and we value both. We strive to make an impact in the world around us.

EQUAL OPPORTUNITY EMPLOYER

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.

Pay Range $68,640- $85,800

• This pay range represents the full-time salary for all positions in the job grade within which this position falls
• The actual base salary offer will depend on a variety of factors, including experience, education, and other relevant factors