Operations Supervisor

FedEx Canada; Saint-Alphonse-de-Granby; On-site; CAD 55,000 - 70,000; Full time

Job summary

FedEx Canada is seeking a dedicated Operations Supervisor for frontline support. This role involves overseeing sort operations, mentoring Cargo Handlers, and ensuring safety and compliance. Candidates should possess a college degree and relevant supervisory experience, demonstrating leadership and organizational skills.

Qualifications

• 2 years of FedEx sort operations or supervisory experience in a related industry.
• Valid driver’s license with a good driving record.

Responsibilities

• Manage day-to-day sort operations and Cargo Handlers.
• Lead and guide employees in package handling, routing, and recovery.
• Ensure compliance with FXE policies and government regulations.

Skills

Leadership

Mentoring

Coaching

Problem Solving

Communication

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position supporting the FedEx Express (FXE) Safety Above All Culture. The role manages day-to-day sort operations and Cargo Handlers (CH) within a station, leading and guiding employees in package handling, routing, and recovery of service failures. The Operations Supervisor oversees all CH functions, including work direction, mentoring, coaching, training, and ensuring compliance with FXE policies and government regulations.

Required Knowledge, Skills, and Abilities

• College degree
• 2 years of FedEx sort operations or senior hourly role experience OR 2 years supervisory experience in a related industry
• Valid driver’s license with a good driving record

Preferred Qualifications

• Ability to lift 70 lbs and maneuver packages up to 150 lbs with equipment
• Completion of all basic and recurrency training, including DG certification
• Mentoring, coaching, and knowledge-sharing abilities
• Leadership skills to inspire, empower, and motivate teams
• Prioritization and delegation skills in time-sensitive situations
• Conflict management skills
• Clear, concise, empathetic communication
• Business process simplification while maintaining quality
• Accountability and problem-solving skills
• Strong organizational, planning, and analytical skills

Note: The job posting indicates an expiry date of 07/04/2025 and is not expired at this time.