Operations Supervisor

Intelcom | Dragonfly; Quebec; On-site; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Operations Supervisor, where you will ensure the smooth operation of delivery services in a fast-paced environment. This role requires strong leadership and communication skills to manage teams and independent contractors effectively. You will be involved in developing procedures and monitoring performance indicators while promoting a culture of safety. Embrace the opportunity to work with a leading last-mile carrier in the e-commerce sector, contributing to innovative delivery methods and exceptional customer experiences. If you're passionate about logistics and thrive in dynamic settings, this is the perfect role for you.

Qualifications

• Resourceful and autonomous with strong leadership skills.
• Curious about the transport industry and able to adapt quickly.

Responsibilities

• Ensure seamless running of delivery operations day-to-day.
• Manage undelivered packages and complete daily reports.
• Promote and follow safe work methods and behaviors.

Skills

Leadership Skills

Communication Skills

Problem-Solving

Resourcefulness

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Supervisors?

• You’ll ensure the seamless running of our delivery business day-to-day.
• You’ll utilize your communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and an outstanding customer experience, including managing undelivered packages and completing daily reports.
• You thrive in a fast-paced environment with lots of action, where you need to adapt quickly to the needs of the business by making quick decisions and solving problems as they arise.
• You’ll have the opportunity to participate in developing procedures and working methods, as well as ensuring they are followed by monitoring key performance indicators.
• You are passionate about health and safety and will promote and follow safe work methods and behaviors.

What do you need to be successful?

• Resourceful and autonomous.
• Curious about the transport industry.
• Strong leadership skills.

If this job interests you, send us your application, and we’ll get in touch with you as soon as possible.

Keywords: Warehouse, Management, Leadership, Delivery, Customer Service.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada, along with our network of independent contractors, contribute to our daily operations.

Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is undergoing a technological transformation, integrating customer experience and logistics technologies at the core of its evolution.

At Intelcom, we value diverse experiences and are committed to building an inclusive culture. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.