Operations Supervisor

CEVA Logistics; Montreal; On-site; CAD 49,000 - 68,000; Full time

Job summary

CEVA Logistics, a leading global logistics company, is seeking an Operations Supervisor to oversee daily business activities and ensure productivity standards are met. This role involves supervising up to 60 associates, managing performance metrics, and leading initiatives for continuous improvement. Ideal candidates will bring strong leadership skills and a background in high-volume production environments.

Benefits

Medical, Dental, Vision Available Upon Start Date

Employer Matched 401(k)

Paid Time Off (PTO)

Tuition Reimbursement

A Company Culture Rich in Vision and Values

Qualifications

• High school diploma required; Associates degree preferred; Bachelor’s degree highly preferred.
• Minimum 3+ years in a fast-paced, high-volume production environment preferred.
• Knowledge of RF guns and functions associated with Provia (WMS) as they apply to assigned activities.

Responsibilities

• Direct daily business activities and provide leadership for assigned personnel.
• Accountable for daily work assignments of all labor to meet or exceed customer SLA's.
• Monitor and report weekly production metrics on productivity and quality.

Skills

Leadership

Communication

Problem Solving

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

MS Office Suite

RF guns

Job description

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560973

Montreal Qc, CA

Operations Supervisor

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.

At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

YOUR ROLE

Directs daily business activity and provides leadership for assigned personnel. Responsible for communicating with Resource Freight Planning, Inventory Management, Quality, Sales and branch management to resolve any production issues. Accountable for assigned areas to ensure we meet or exceed all customer SLA’s as well as Operating plan performance metrics.

WHAT ARE YOU GOING TO DO?

• Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLA’s while minimizing labor costs.
• Achieve performance standards with regards to safety, line utilization and quality
• Tracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targets
• Oversees and assures facility equipment reliability to minimize downtime
• Supervise up to 60 full-time/temporary Production Line associates
• Set up and operate equipment according to the Production Work Order Requirements, On-the-Job-Training (OJT) and/or operation procedures
• Train and coach employees on department work instructions, processes, procedures and policies
• Coach and mentor team leads on leadership skills such as communication, results, accountability, etc.
• Manages personnel, material, and equipment safely and effectively.
• Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.
• Monitors and reports weekly production metrics on productivity and quality.
• Identifies continuous improvement opportunities to ensure performance targets are consistently met.
• Interfaces with planning and quality management when defects or non-conforming products are found.
• Determines best methods to handle deviations from standardized processes.
• Responsible for maintaining all defined 6S standards
• Accountable for all ISO policies and procedures for areas assigned makes recommendations for change.
• Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements.
• Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands
• Ensures labor is balanced across department as required to meet each day’s business needs, minimize overtime and reduce labor costs
• Maintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all times
• Responsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Quarterly/Annual Employee Performance Appraisal processes meeting the HR timeline as published.
  
  

Minor Essential Function

• Recommends layout changes to improve velocity, performance and reduces labor costs.
• Complies with all OSHA, federal, and state policies that optimize safety within the facility
• Responsible for housekeeping standards as assigned
• Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or management based on our fluid business needs
• Works with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes.
  
  

WHAT DO YOU BRING?

• High school diploma required; Associates degree preferred; Bachelor’s degree highly preferred
• Minimum 3+ years in a fast paced, high volume production environment preferred
• MS Office Suite (Word, Excel), interpersonal & conflict resolution skills, basic math skills.
• Knowledge of RF guns and functions associated with Provia (WMS) as they apply to assigned activities.
• Pre-employment drug screen required
• Experience with PC, RF guns, printers required
• Uses intuition and experience to improve business systems and processes. Must identify and resolve problems in a timely manner. Gathers and analyzes information skillfully and develops alternative solutions.
• Works well in group problem solving situations. Manages conflict. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments. Gives and welcomes balanced feedback.
• Contributes to building a positive team and puts success of team above own interest. Understands business implications of decision. Capacity to build internal and external relationships.
• Ability to establish credibility across the organization and engage others to ensure the most effective supply chain solutions preferred.
  
  

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly lift and or move up to 50 lbs. and occasionally lift and or move up to 100 lbs. in a safe manner.
• While performing the duties of this job, the employee is regularly required to walk, stand, and bend.
  
  

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed in a noisy environment with seasonal extremes of temperatures.
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
  
  

WHAT DO WE OFFER?

• Medical, Dental, Vision Available Upon Start Date
• Employer Matched 401(k)
• Paid Time Off (PTO)
• Tuition Reimbursement & Career Development
• A Company Culture Rich in our Vision and Values with an Open-Door Policy
• Company Observed Holidays
• Discount Programs that include Wellness, Technology, Retail, and more!
  
  

About Tomorrow

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.



At CEVA we are committed to creating a safe and healthy work environment.

We Offer

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education
  
  

CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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