Operations Supervisor

Intelcom | Dragonfly; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading last-mile carrier is seeking an Operations Supervisor to ensure seamless daily delivery operations. The role involves leading a team, problem-solving in a fast-paced environment, and promoting health and safety. Strong leadership and adaptability are essential. Apply now to join this dynamic team in Canada!

Qualifications

• Resourceful and autonomous.
• Curious about the transport industry.
• Strong leadership skills.
• Comfortable working in a warehouse environment with long hours.

Responsibilities

• Ensure the seamless running of our delivery business on a day-to-day basis.
• Lead, communicate with, and support employees and Independent Delivery Contractors for on-time deliveries.
• Adapt quickly in a fast-paced environment, making timely decisions and solving problems.
• Develop and monitor procedures and working methods, ensuring adherence.
• Promote health and safety and ensure safe work methods are followed.

Skills

Communication skills

Leadership skills

Problem-solving

Resourcefulness

Ability to lift heavy loads

Job description

Overview

Ride the next mile with us! Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Why choose Intelcom and become one of our Operations Supervisors?

• You’ll get to ensure the seamless running of our delivery business day-to-day.
• You’ll utilise your communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and outstanding customer experience, including managing undelivered packages and completing daily reports.
• You thrive in a fast-paced environment with lots of action where you need to adapt very quickly to the needs of the business by making quick decisions and solving problems that arise.
• You’ll have the opportunity to participate in the development of procedures and working methods, as well as ensuring they are followed by monitoring key performance indicators.
• You are a huge fan of health and safety and will promote and follow safe work methods and behaviours.

Responsibilities

• Ensure the seamless running of our delivery business on a day-to-day basis.
• Lead, communicate with, and support employees and Independent Delivery Contractors to achieve on-time deliveries and strong customer experience, including managing undelivered packages and completing daily reports.
• Adapt quickly in a fast-paced environment, making timely decisions and solving problems as they arise.
• Develop and monitor procedures and working methods, ensuring adherence by tracking key performance indicators.
• Promote health and safety and ensure safe work methods and behaviours are followed.

Qualifications

• Resourceful and autonomous
• Curious about the transport industry
• Strong leadership skills
• Comfortable working in a warehouse environment with long hours and ability to lift heavy loads

How to Apply

If this job interests you, send us your application and we’ll get in touch with you as soon as possible.

Apply Now.