Operations Security Lead

GardaWorld Companies; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in security operations is seeking an Operations Security Lead to oversee daily operations at the airport terminal in Regina. This role involves ensuring safety and compliance, managing contractors, and delivering exceptional customer service while leading a team of security professionals. The ideal candidate will have a strong background in operations, excellent communication skills, and the ability to work flexible shifts.

Benefits

Free training

Qualifications

• Eligibility for a Restricted Area Identification Card (RAIC).
• Ability to obtain ROC-A and AVOP D licenses.
• Valid Driver’s License.

Responsibilities

• Implement and enforce security protocols to protect passengers, employees, tenants, and facilities.
• Oversee security systems such as CCTV, alarms, and access control.
• Liaise with law enforcement agencies for airport-related matters.

Skills

Communication

Problem-solving

Organizational skills

Customer service

Education

High school diploma

Post-secondary education in aviation management, business, or related fields

Tools

Operational management software

Job description

The Operations Security Lead plays a critical role in overseeing and coordinating the daily operations and security of the airport terminal. This position is responsible for ensuring safe, secure, efficient, and customer-focused operations, including the management of contractors, policies, and procedures. The successful candidates will maintain compliance with specific regulations and industry standards while delivering a seamless experience for passengers and tenants at one of our biggest client site in Regina .

Positions we are looking to fill

• Position 1 Monday to Friday 0700-1500
• Position 2 Monday to Friday 1500-2300
• Position 3 Monday to Friday 2300-0700

Must be able to work all the shifts)

What's in it for you?

• Pay $33 per hour
• Free training
• We do not qualify for the SINP

Who you are :

• Flexible to work 24 / 7 shifts
• Proactive in ensuring security measures are in place to prevent acts of unlawful interference and safeguard restricted areas and implementing improvements based on passenger and tenant feedback
• A leader of a team of security professionals to implement and enforce security protocols to protect passengers, employees, tenants, and the facilities
• Love working with customers, delivering exceptional customer service to all customers, addressing passengers and tenant inquiries promptly
• Have effective and professional communication with all parties

Key Responsibilities

• Implement and enforce security protocols to protect passengers, employees, tenants, and facilities.
• Proactively ensure security measures are in place to prevent acts of unlawful interference and safeguard restricted areas.
• Liaise with law enforcement agencies for airport-related matters.
• Oversee security systems such as CCTV, alarms, and access control, ensuring their effectiveness.
• Manage the Airport Security Business Continuity Plan and serve as the primary contact for security incidents or breaches, coordinating with airport security personnel, stakeholders, or law enforcement as needed.
• Conduct daily audits of contractor keys and passes and manage required escorts for airside / apron access.
• Manage all related programs, such as Gate management, Irregular operations (IROP), Snow Desk, Apron Management Plan, Parking, Ground Transportation Services, and Curbside Operations and all related programs.
• Function as the Chief Emergency Warden (CEW) during ATB evacuations and assist in the RAA Emergency Response Plan under the direction of the ERS or EOC Director.
• Collaborate with all partners such as CATSA, CBSA, Airline, Ground handlers, etc.
• Oversee the safe and efficient operation of the airport terminal, ensuring compliance with operational and safety standards.
• Identify and report maintenance or repair needs for airport facilities, utilities, equipment, critical systems and technology to ensure proper upkeep and longevity of infrastructure.
• Oversee the daily operation of critical systems, including bridges, baggage handling, security, overhead doors, and parking, ensuring minimal disruption to service.
• Serve as the point of contact for after-hours concerns and coordinate quick system restarts or repairs where applicable.
• Oversee the daily functionality of bridges, baggage handling systems, parking, and other infrastructure.
• Deliver exceptional customer service, addressing passenger and tenant inquiries promptly.
• Proactively implement improvements based on passenger and tenant feedback.
• Conduct regular inspections of cleaning services and operational standards, ensuring compliance.
• Investigate incidents and accidents in accordance with the Safety Management System (SMS), logging reports and implement short term corrective action plans where needed.
• Other duties as assigned

Qualifications :

Education & Certification

• A high school diploma is preferred.
• Post-secondary education in aviation management, business, or related fields is an asset.
• Eligibility for a Restricted Area Identification Card (RAIC).
• Ability to obtain ROC-A and AVOP D licenses.
• Valid Driver’s License

Experience and Skills

• Previous experience in operations or supervisory roles, ideally in aviation, logistics, or hospitality.
• Proactive, strong communication, problem-solving, and organizational skills.
• Customer service expertise and familiarity with emergency or safety procedures are advantageous.
• Basic computer skills and the ability to learn and use operational management software (training will be provided).

Physical & Availability Requirements :

• Flexibility to work 24 / 7 shifts, including nights, weekends, and holidays.
• Ability to perform light-to-heavy duties, including inspections and lifting up to 50 lbs.

Why Join Us?

This position offers a unique opportunity to take on a leadership role in a dynamic, fast-paced environment.

Apply Today to become part of our team as the Operations Security Lead !

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