Operations Manager

Flex AI; Toronto; On-site; CAD 50,000 - 150,000; Full time

Job summary

Join a forward-thinking company as an Operations Manager, where you will lead efforts to streamline processes and enhance customer satisfaction. This role is pivotal in overseeing daily operations, collaborating with cross-functional teams, and driving continuous improvement initiatives. If you are passionate about optimizing operations in a tech-driven environment and want to make a meaningful impact, this opportunity is perfect for you. Be part of a mission that empowers individuals to lead healthier lives through innovative solutions.

Qualifications

• 3+ years of experience as an Operations Manager or similar role.
• Strong understanding of operational processes and best practices.

Responsibilities

• Manage and optimize daily operations, including user onboarding and customer support.
• Develop operational strategies to improve efficiency and customer experience.

Skills

Operations Management

Problem-Solving

Communication

Project Management Tools

Job description

Flex AI is a leading platform dedicated to helping people achieve their fitness goals through personalized workout plans, nutrition guidance, and community support. Our mission is to make fitness accessible and enjoyable for everyone. Join our dynamic team and help us create innovative solutions that empower users to lead healthier lives!

Position: Operations Manager

Job Type: Full-Time

Position Overview:

We are seeking a highly motivated Operations Manager to join our team. The ideal candidate will be responsible for overseeing and executing the day-to-day operations of our business, ensuring smooth and efficient processes, and driving continuous improvement. This role is crucial in ensuring that our operation runs seamlessly and meets the needs of our customers.

Key Responsibilities:

• Manage and optimize the daily operations, including user onboarding, content management, and customer support.
• Develop and implement operational strategies to improve efficiency and customer experience.
• Collaborate with cross-functional teams, including product development, marketing, and customer service, to ensure alignment and smooth execution of initiatives.
• Monitor key performance indicators (KPIs) and provide regular reports to the leadership team.
• Identify and resolve operational issues promptly to minimize disruptions and enhance user satisfaction.
• Stay up-to-date with industry trends and best practices to continuously improve our operations.

Qualifications:

• 3+ years of proven experience as an Operations Manager or similar role.
• Strong understanding of operational processes and best practices.
• Excellent problem-solving skills with the ability to think critically and make data-driven decisions.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Proven track record of successfully managing and optimizing operations in a tech-driven environment.

Join Flex AI and be a part of our mission to empower people to lead healthier, happier lives!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Flex AI by 2x

Sign in to set job alerts for “Operations Manager” roles.

Revenue Operations Manager, Customer Experience

Scarborough, Ontario, Canada CA$120,000.00-CA$130,000.00 4 days ago

Business Operations Manager (Remote First)

Toronto, Ontario, Canada CA$50,000.00-CA$50,000.00 2 weeks ago

Operations Manager - Wealth Management Canada

Revenue Operations Manager (6 month contract)

Assistant Manager, Operations | Yonge St. (Yonge & Eglinton)

Associate Manager - Consumer Strategy & Operations

Toronto, Ontario, Canada CA$130,000.00-CA$150,000.00 2 weeks ago

Senior Operations Manager - Facility Maintenance

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.