Operations Manager

Avis Budget Group; Richmond; On-site; CAD 64,000 - 66,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Community involvement opportunities

Job summary

Avis Budget Group in Richmond, British Columbia, is seeking an Entry Level Operations Manager to lead front-line teams across Training, Production, Customer Service, and Counter Sales. You will mentor staff, optimize fleet utilization, and drive revenue while ensuring customer satisfaction.

The role includes a 90‑day training period and ongoing supervision, with a competitive yearly salary and benefits through our Fortune 500 company.

Qualifications

• Must demonstrate strong leadership capabilities and the ability to work in a team.
• Willingness to learn across Production, Customer Service and Counter Sales.
• Candidates with supervisory experience and a degree/options meet preferred criteria.

Responsibilities

• Train and rotate through key functions during the first 90 days.
• Supervise daily operations to maximize fleet, revenue, and customer satisfaction.
• Develop and assess new employees and conduct ongoing performance reviews.
• Adhere to operation procedures and company policies while serving customers.

Skills

Leadership

Team management

Customer service

Decision making

Communication

Education

Bachelor's Degree

High School diploma/GED

Associate's Degree

Job description

Start a career in management of front-line teams in an exciting airport operation. Great perks, such as use of a new company vehicle.Are you a natural born leader? Join Avis Budget Group as an Entry Level Operations Manager to coach and motivate your team to increase financial profitability, operational efficiency and customer satisfaction. You’ll quickly see the many opportunities you’ll have to grow and advance with our Fortune 500 company.Salary range (yearly): $64,000 - $66,000.What you’ll do:You will spend your first 90 days training and rotating through various critical functions including Production, Customer Service and Counter Sales to learn our varied businessAfter completing training, you will supervise one or more of the daily operations and sales functions to ensure maximization of fleet, revenue, customer satisfaction and employee managementGuide development of new employees and conduct on-going performance assessment of current employeesPerform duties and provide service in accordance to established operation procedures and company policiesPerks you’ll get:Use of a new company vehicle which includes gas, insurance and maintenance*Access to Medical, Dental, Vision, Life and Disability insuranceEmployee discountsCommunity involvement opportunitiesWhat we’re looking for:Recent graduate with Bachelor's Degree OR High School diploma/GED plus at least 4 years supervisory experience OR Associate's Degree plus at least 2 years supervisory experienceAbility to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude and make independent decisionsValid driver’s license and good driving recordFlexibility to work days, evenings, overnights, weekends and holidaysWillingness to work outdoor in weather conditions with moderate noise levelExtra points for this:1 year of experience providing high quality customer serviceAbout the Hiring Process (AI Disclosure)Avis Budget Group uses artificial intelligence–enabled tools as part of its recruitment process to assist with screening and reviewing applications.The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.This role requires the ability to frequently stand, sit, walk, drive, and type. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require.Who We Are: Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees, and a world of opportunities. This position may be with any affiliate of Avis Budget Group.*Use of company vehicle subject to company policy.RichmondBritish ColumbiaCanada