Office Clerk

Avis Budget Group; Ottawa; On-site; CAD 23,000 - 30,000; Full time

Job summary

Avis Budget Group is seeking a detail-oriented fleet administrator to manage title, registration and documentation for vehicles in Ottawa. You will respond to inquiries, enter data, audit records, and keep our databases current with license plates and PDI details.

The role requires at least 1 year of data entry and Excel experience, with strong organizational and communication skills in a fast-paced office setting.

Qualifications

• High School diploma or GED required.
• At least 1 year of data entry experience and MS Excel proficiency.
• Strong written and verbal communication skills and multi-tasking ability.

Responsibilities

• Process title and registration paperwork accurately and on time.
• Respond to incoming calls and emails with necessary research and docs.
• Enter and update vehicle information in the system.
• Audit data, pull registrations, and handle license plates as needed.
• Update databases, spreadsheets, and monthly fleet reports.

Skills

MS Excel

Data entry

Customer service

Analytical thinking

Education

High School diploma or GED

Tools

CDK software

CRM system

Job description

Avis Budget Group has an exciting opportunity for you to leverage your experience in fleet / vehicle administration & management. We're looking for a detail-oriented, meticulous professional with a methodical approach.You will be responsible for ensuring all Avis Budget Group title and registration paperwork is processed timely and accurately. Respond to incoming calls and e-mails promptly, providing all necessary research and documentation needed. In addition, they will be handling data entry of various car information, auditing, as well as addressing processing and MTO issues.This role is in an office environment with regular weekly business hours Monday - Friday.Pay Rate - $19/hrWhat you will do:New vehicle package preparationNew vehicle delivery/trackingEntering new vehicle information into our systemRequest/renew/cancel license plates as appropriate, and enter data into our systemProcess returned plates/match up ownerships to platesUpdate database and marshal cars sold with a consistent, detail-oriented process as well as pull documentation/spare keys for sold vehiclesSend copies of registrations and insurance verificationUpdate pipeline spreadsheets daily using MS ExcelUpdate wholesale reportDo buyback packages as neededProvide fleet detail reports to support month-end reportingMonitor and update vehicle tracking devices (AIRIQ) in our systemOrganize and manage spare key roomProcess and submit vehicle PDI formsLearn CDK software and update work ordersComplete other duties as assignedWhat we are looking for:High School degree/GED requiredMinimum 1 year of hands-on experience with MS Excel (pivot tables, Macros, etc)Minimum 1 year of data entry experience, customer service skills requiredExcellent data entry skills, multi-tasking, organizational skills, Excel knowledge, and good written communication skills requiredGood analytical skills and some macro knowledge preferredMust be able to work in a fast paced work environmentPrior vehicle dealership and / or fleet management experience highly preferredValid Driving license and clean driving record (comfortable driving multiple times a day to various locations to drop/pick licensing documents).About the Hiring Process (AI Disclosure):Avis Budget Group uses artificial intelligence–enabled tools as part of its recruitment process to assist with screening and reviewing applications.Who are we?Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.OttawaOntarioCanada