Operations Manager

Marapro; Oakville; Hybrid; CAD 50,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Job summary

AR-RAYYAN UNLIMITED WEALTH is seeking an Operations & Client Manager to oversee day-to-day client relationships and internal operations. The role supports the founder by handling onboarding, scheduling, and communications across WhatsApp and email in a hybrid setting.

The ideal candidate will be highly organized, professional, and comfortable using Google Workspace and CRM tools to manage multiple clients and tasks.

Qualifications

• Must be highly organized with strong time management
• Excellent written and verbal communication skills
• Ability to manage multiple clients and tasks simultaneously
• High level of professionalism and discretion
• Comfortable using digital tools (Google Workspace, CRM, messaging apps)
• Self-starter who can work independently and take initiative

Responsibilities

• Manage client onboarding: collect documents, organize information, set expectations
• Coordinate and schedule client calls and meetings
• Handle communications across WhatsApp, email, and other platforms
• Follow up with leads and existing clients consistently
• Maintain and organize client records, files, and internal systems
• Ensure all client requests are tracked and completed on time
• Assist with preparing materials for client sessions
• Identify inefficiencies and improve internal processes

Skills

Organizational skills

Time management

Written & verbal communication

Multitasking

Professionalism & discretion

Self-starter

Independent work

Tools

Google Workspace

CRM systems

Messaging apps

Job description

Job Title: Operations & Client Manager

Company: AR-RAYYAN UNLIMITED WEALTH

Location: Remote / Hybrid (Canada preferred)

About Us

AR-RAYYAN UNLIMITED WEALTH is a private advisory firm focused on helping individuals and businesses grow, structure, and optimize their financial and business operations. We work closely with clients to improve performance, efficiency, and long-term wealth strategies.

Role Overview

We are looking for a highly organized and reliable Operations & Client Manager to handle the day-to-day management of client relationships and internal operations. This role is critical in ensuring a smooth, professional experience for all clients while allowing the founder to focus on strategy and growth.

Key Responsibilities

• Manage client onboarding (collect documents, organize information, set expectations)
• Coordinate and schedule client calls and meetings
• Handle communication across WhatsApp, email, and other platforms
• Follow up with leads and existing clients consistently
• Maintain and organize client records, files, and internal systems
• Ensure all client requests are tracked and completed on time
• Assist with preparing materials for client sessions
• Identify inefficiencies and improve internal processes

Requirements

• Strong organizational and time management skills
• Excellent written and verbal communication
• Ability to manage multiple clients and tasks simultaneously
• High level of professionalism and discretion
• Comfortable using digital tools (Google Workspace, CRM systems, messaging apps)
• Self-starter who can work independently and take initiative

Nice to Have (Not Required)

• Experience in consulting, finance, or client management
• Familiarity with business operations or administrative systems
• Experience working in a fast-paced or startup environment

Compensation

• $50,000 – $90,000 CAD annually (based on experience)
• Performance-based bonuses tied to client satisfaction and operational efficiency

Why Join Us

• Work directly with the founder in a high-growth environment
• Opportunity to grow into a senior operations role
• Be part of building a premium advisory brand from the ground up

Job Type: Full-time

Pay: $50,000.00-$90,000.00 per year

Benefits:

• Paid time off

Work Location: Hybrid remote in Oakville, ON