Operations Manager

ABB Ventures; Milton; On-site; CAD 85,000 - 115,000; Full time

Job summary

ABB Ventures is seeking an Operations Manager for the Robotics & Discrete Automation division. This role oversees operational aspects including project management, engineering, production, and logistics, ensuring adherence to safety and quality standards. Candidates should have proven experience in strategy implementation and a strong focus on customer satisfaction. The position offers a comprehensive benefits package and a vibrant workplace culture.

Benefits

Retirement plan

Accident insurance

Healthcare plan

Wellbeing program

Referral bonus premium

Qualifications

• Proven experience in budget and performance management.
• Expertise in end-to-end operations management.
• Strong focus on customer satisfaction.

Responsibilities

• Develops customer-focused operations strategy.
• Owns and delivers operations KPIs.
• Ensures compliance with health and safety standards.

Skills

Budget management

Data analysis

Project management

Quality assurance

Customer satisfaction

Tools

Lean Six Sigma

ISO 9001 compliance

Job description

3 weeks ago Be among the first 25 applicants

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This is a position with grade

11

This position reports to

Local Division Manager

Your role and responsibilities

This position is within the Robotics & Discrete Automation division of ABB. The role oversees the operational aspects of a local unit(s), encompassing the full scope of operations, including project management and control, engineering, production, order administration, procurement, quality, continuous improvement, and logistics. Ensures strict adherence to policies and required health, safety, and integrity standards. Responsibilities

• Develops and executes a customer-focused operations strategy derived from the overall business and functional strategy for the local unit, aligned with business area/division/product group strategy and targets.
• Owns and is accountable for delivering operations KPIs in line with ABB expectations, including safety, quality, delivery, inventory, and productivity. Manages integrated project management and ensures on-time/on-margin project execution to deliver project gross margins and profitability.
• Champions a culture of Lean Six Sigma and continuous improvement across the organization. Monitors NPS (Net Promoter Score) results and develops cross-functional initiatives to improve customer satisfaction.
• Ensures compliance with the Enterprise Quality Management System, maintaining process documentation and supporting internal and external audits to uphold ISO 9001 certification.
• Ensures compliance with local and global standards, rules, policies, and procedures related to operations/project execution/supply chain. Drives cost-saving initiatives with SCM and communicates these with applications and sales.
• Collaborates with Customer Service, Sales & Applications to review solutions, identify risks, and implement plans to ensure profitability.
• Assesses risks and safety hazards, implementing plans to ensure the safety of people and equipment.
• Ensures all operations functions are properly organized, staffed, and directed. Builds an effective, capable, and high-performing organization, developing talent and continuously improving organizational effectiveness.
  
  

Qualifications For The Role

• Proven experience in budget and performance management, strategy implementation, and data analysis & reporting.
• Expertise in end-to-end operations management, project management, and quality assurance & excellence.
• Strong focus on customer satisfaction and experience with engineering & manufacturing processes.
• Proficiency in inventory management & control, logistics, and supplier relationship management.
• Skilled in resource management & capacity planning, governance, and fostering a collaborative work environment.
  
  

Benefits

• Retirement plan
• Accident insurance
• Healthcare plan
• Wellbeing program
  
  

More about us

• Referral bonus premium $1,500.00**** ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. For the ninth consecutive year, ABB Canada has been recognized as one of Canada's Best Employers by Forbes magazine. Consistently ranked as one of Canada's Top 100 Employers, Montreal's Best Employers, Canada's Best Employers for Young People, Canada's Greenest Employers and a long-time recipient of the Women in Governance Parity Certification, ABB's culture and commitment is to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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