Operations Manager

Macizzle Aero Inc.; Collingwood; On-site; CAD 65,000 - 85,000; Full time

Job summary

A growing aviation maintenance support company is seeking an Operations Manager to oversee administrative and logistical functions. This role includes managing parts inventory, ensuring customer satisfaction, and providing operational support. Ideal candidates will have strong organizational skills, experience in operations, and preferably an Aviation Management diploma.

Benefits

Competitive salary based on experience

Flexible working hours

A dynamic environment where your work makes an impact

Qualifications

• Experience in operations, administrative, or office management, preferably in aviation.
• Strong organizational skills and excellent communication.
• Ability to multitask and prioritize effectively.

Responsibilities

• Oversee parts inventory and ordering, manage customer service functions.
• Coordinate administrative support and maintain accurate records.
• Manage maintenance software and provide accounting support.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service skills

Multitasking

Education

Aviation Management diploma

Job description

Job Title: Operations Manager

Company: Macizzle Aero

Location: Collingwood Airport CNY3

Employment Type: Full-Time

About Macizzle Aero:

Macizzle Aero is a growing aviation maintenance support company committed to providing top-tier service, efficiency, and safety for our customers. We pride ourselves on maintaining the highest standards of organization, communication, and operational integrity in every aspect of our business.

Position Overview:

We are seeking a highly organized and proactive Operations Manager to oversee day-to-day administrative and logistical functions that keep our business running smoothly. This individual will manage our parts inventory and ordering system, customer service, phone communications, maintenance software oversight, and basic accounting tasks. This is a critical role in ensuring seamless coordination for our mechanics to maintain productivity and efficiency.

Key Responsibilities:

• Parts Ordering & Inventory Management

• Monitor and manage parts inventory levels
• Place and track orders with vendors
• Ensure timely delivery and stocking of parts
• Communicate with clients and staff regarding timelines and cost

• Customer Service

• Serve as a primary point of contact for customers and vendors
• Handle inquiries, scheduling, and general communication with professionalism and accuracy
• Maintain a high level of customer satisfaction and responsiveness

• Administrative & Phone Support

• Answer and route incoming calls
• Provide general office support and ensure smooth communication flow
• Maintain accurate records and logs

• Maintenance Software Oversight

• Manage and update maintenance management software
• Ensure all aircraft records and work orders are accurately entered and maintained
• Train staff on proper usage as needed

• Accounting Support

• Enter vendor invoices, receipts through our accounting system
• Coordinate with the accounting team for reconciliation and reporting

Qualifications:

• Experience in operations, administrative, or office management (aviation industry experience a plus) or Aviation Management diploma
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to multitask and prioritize in a dynamic, fast-paced environment

Preferred Skills:

• Experience in the aviation or aerospace industry
• Familiarity with parts procurement and inventory systems
• Tech-savvy with a willingness to streamline systems and improve processes

What We Offer:

• Competitive salary based on experience
• Flexible working hours
• A dynamic environment where your work truly makes an impact