Operations Manager

MASV; Canada; Remote; CAD 150,000 - 180,000; Full time

Job summary

MASV, the world’s most reliable file transfer platform, is seeking an Operations Manager to support its rapid growth. The role includes overseeing daily operations across various functions, driving vendor management, enhancing internal processes, and ensuring effective team dynamics. This is a mid-senior level position with competitive compensation and significant professional development opportunities.

Benefits

A competitive salary with generous incentive plan

6 weeks of flexible paid time off

Monthly work-from-home stipend

$3000 professional development budget annually

Full autonomy to grow and learn

Work-life harmony

Qualifications

• Proven experience in startup operations or related field.
• Not an entry-level role, but extensive experience is not mandatory.

Responsibilities

• Translate strategy into actionable steps for growth.
• Manage vendor relationships and analyze internal processes.
• Direct HR functions and assist with financial planning.

Skills

Strong communication skills

Skilled in Excel/Sheets

Job description

Join to apply for the Operations Manager role at MASV

Join to apply for the Operations Manager role at MASV

MASV (masv.io) is the world’s most reliable file transfer platform, trusted by global organizations to orchestrate and deliver their data at scale, with innovative cloud-native solutions.

We are seeking a curious, adaptable and motivated ‘glue person’ to support the fast growth of our scale-up by seamlessly filling the gaps and making everyone around them better. Reporting to the VP, Operations, the Operations Manger (we are flexible on the title) will be responsible for executing MASV’s daily operations across a myriad of functions including, but not limited to, vendor management, human resources, revenue operations, product monetization, process improvement, IT administration, and financial planning & analysis.

RESPONSIBILITIES

• Translate strategy into actionable steps for growth by implementing organization-wide goals and delivering the projects to execute on those goals
• Analyze internal processes and then advocate for continuous improvement across the organization
• Direct and execute the HR function, ensuring effective recruiting, onboarding, professional development and retention but most of all, help our team work joyfully and achieve their career ambitions
• Manage vendor relationships, tooling and expenses aggressively to ensure that the company achieves spending targets
• Draft, review, and revise all legal agreements - sales, vendor or organizational - in collaboration with legal partners
• IT account management and administration (onboarding, offboarding, access reviews)
• Monitor expenses and suggest cost control actions
• Work with stakeholders to implement FinOps strategies to bridge the gap between engineering and finance operations.
• Initiate and manage MASV’s IP strategy, acknowledging that IP strategy execution may happen over a long period of time.
• Execute MASV’s philosophy ofanytime due diligence,advocating for great governance, great documentation and process excellence
• Maintain a daily, monthly and quarterly pulse on the business, collaborating cross functionally to empower the business with near-real-time forecasting, monitoring and reporting
• Act as expert un-blocker and dam-buster, empowering teams to get unstuck and become organized for maximum productivity
• Other duties as necessary to meet the company’s needs - when it’s not clear what department should handle something, it’s you

OBJECTIVES

• Meet or exceed annual organizational spending plan targets
• Meet or exceed employee satisfaction targets
• Meet or exceed support services requirements of the organization
• Build process excellence and support the business’ scale journey

REQUIREMENTS

• Located in Canada
• Proven experience in startup operations or related field such as product/project management (this is NOT an entry-level role but we also don't need 20 years experience in operations)
• Strong communication skills - written and verbal
• Skilled in Excel/Sheets

WHY MASV?

• A competitive salary with generous incentive plan
• 6 weeks of flexible paid time off
• A monthly work-from-home stipend (we’re a fully remote org)
• A $3000 professional development budget annually
• Full autonomy to grow, learn, and carve out your career path
• Work-life harmony (we appreciate hustle but also a good night’s rest)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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