Operations Lead Hand

GFL Environmental Inc.; Edmonton; On-site; CAD 68,000 - 90,000; Full time

Benefits offered by this job

Health benefits

RRSP/DPSP

Modern fleet

Career growth

EAP access

Employee discounts

Job summary

GFL Environmental Inc. is seeking an Operations Lead Hand in Edmonton, AB to support field supervision and daily transport operations. The role focuses on safety, efficiency, and timely service, acting as a liaison between drivers and dispatch to maintain schedules and quality.

You will gain hands-on leadership experience in a busy waste management operation. Responsibilities include conducting pre- and post-trip inspections, coordinating with dispatch, and ensuring compliance with company

Qualifications

• Valid Commercial Driver’s License with air endorsement and a clean driving record.
• Minimum 3 years of commercial driving experience; some supervisory exposure preferred.
• Experience with side-loaders, rear packers, front end, and roll-off vehicles is a plus.
• Strong safety mindset; ability to perform pre- and post-trip inspections and investigations.
• Reliable with ability to start early and handle overtime when needed.
• Proficient with Google Workspace; familiarity with dispatch programs is preferred.

Responsibilities

• Safe Fleet Operation: oversee driver training and assess driving habits.
• Safety Inspections: ensure thorough pre/post-trip inspections and logs.
• Delivering Excellence: liaise between dispatch and drivers to meet schedules and service needs.
• System Operations: enforce company policies and driver training.
• Reporting & Maintenance: address write-ups, hazards, and coordinate with other departments.
• Service Quality: maintain route productivity, customer service, and vehicle cleanliness.
• Regulatory Compliance: adhere to traffic laws, bylaws, PPE standards.
• Team Collaboration: work with drivers, dispatchers, customer service and supervisors.
• Additional Duties: perform other operational tasks as assigned.

Skills

CDL with air endorsement

3+ years driving experience

Supervisory exposure

Safety & inspections

Tools

Dispatch software

Google Workspace

Job description

GFL Environmental is looking for an Operations Lead Hand to join our team in Edmonton, AB!

At GFL, our Operations Lead Hand will represent our commitment to safety, efficiency, and premier customer service. In this key role, you will be responsible for developing a thorough understanding of the Company’s transportation requirements and patterns. You will support our supervisory team in day to day operations for your line of business.

Why GFL:

• Competitive Pay: Individual pay is determined by responsibilities, experience, and location.
• Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family.
• Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future.
• Modern Fleet & Gear: Work out of a safe, modern yard with well-maintained trucks, new equipment, and industry-leading safe work practices.
• Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network.
• Employee Support: Full access to our confidential Employee Assistance Program (EAP).
• Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives.

Requirements:

• Licensing: Valid Commercial Driver’s License with air endorsement and a clean Driver’s Abstract.
• Operations Experience: Minimum 3 years of commercial driving experience. Some supervisory experience preffered. Experience working with Side-loaders, Rear Packers, Front End, and Roll Off vehicles is preferred.
• Previous operations, transportation, or waste management experience preferred.
• Safety Commitment: Ability to successfully satisfy all company standards for safety-sensitive operational roles. Able to perform pre and post trip inspections and accident investigations.
• Reliability: Flexibility to support early morning start schedules and operational overtime when needed. Ability to plan, prioritize and execute against tight timelines.
• Technical Ability: Strong communication and interpersonal skills. Proficient with database, spreadsheet, and word processing computer skills within a Google Workspace environment. Previous knowledge and experience with dispatch programs preferred.

Responsibilities:

• Safe Fleet Operation: Ongoing “sit-in” driver training to assess any poor driving habits, road-rage, excessive braking, possibly fuel cost savings, etc., conduct regular driver reviews.
• Safety Inspections: Ensure thorough pre-trip and post-trip vehicle inspections, trip logs and paperwork are completed daily. Ensure company policy, systems, and industry related training is delivered to all drivers.
• Delivering Excellence: Act as a direct liaison between dispatch and drivers to ensure information regarding daily schedules, equipment and service requirements is efficiently relayed. Attain all of the necessary information regarding any issues by maintaining courteous, prompt and efficient customer relations with residents.
• System Operations: Ensure company policy, systems, and industry related training is delivered to all drivers.
• Reporting & Maintenance: Promptly respond to any mechanical write-ups, route hazards, or safety incidents. Direct communication with other departments to ensure proper ongoing service and upkeep of all units is maintained including safety devices, vehicle lighting, warning devices, fittings, safety supplies.
• Service Quality: Maintain high route productivity, customer service standards, and vehicle cleanliness.
• Regulatory Compliance: Ensure strict adherence to all traffic laws, municipal bylaws, company safety policies, and required Personal Protective Equipment (PPE) standards.
• Team Collaboration: Work closely with Drivers, Dispatchers, Customer Service and Supervisors to support smooth, efficient daily operations.
• Additional Duties: Perform other operational duties as assigned by leadership.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Please note that GFL does not provide visa sponsorship
for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.