Operations Lead - Full Time

LVMH Group; Mississauga; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic and innovative beauty retailer as a Team Lead in Operations. This role offers the chance to lead a passionate operations team, ensuring excellence in store management, inventory control, and customer engagement. With a commitment to professional growth and a vibrant company culture, you will thrive in an environment that values creativity and teamwork. Enjoy exclusive perks, comprehensive training, and the opportunity to make a significant impact in a beloved beauty community. If you're ready to elevate your career in a supportive and exciting setting, this position is perfect for you.

Benefits

Employee Discounts

Exclusive Brand Events

Comprehensive Training Programs

Qualifications

• 1-3 years' experience in a similar role at a high-volume store.
• Strong store operations and time management skills.

Responsibilities

• Lead store operations and ensure execution of all processes.
• Manage inventory, shipping, receiving, and merchandising.
• Participate in performance management and team development.

Skills

Store Operations Management

Inventory Management

Visual Merchandising

Time Management

Problem Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Job ID: 265603
Store Name/Number: ON-Heartland (0896)
Address: Heartland Town Centre 6075 Mavis Road Space #19, Mississauga, ON L4V 1E3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

Your role at Sephora:

As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.
• Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
• Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…
• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem-solving skills.

While at Sephora, you’ll enjoy…
• The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.
• The perks. Think you’ve tried it all? Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.
• The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.