Operations Lead - Full Time

SEPHORA; Mississauga; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking an Operations Lead to enhance the efficiency of store operations. In this pivotal role, you will manage the Operations team, ensuring that all processes align with company standards. Your expertise in inventory management, customer engagement, and performance development will be crucial in driving success. This full-time position offers a collaborative environment with industry-leading talent, comprehensive training, and exciting career development opportunities. If you thrive in a dynamic retail setting and are passionate about operational excellence, this role is perfect for you.

Benefits

Exclusive discounts

Brand events

Comprehensive training

Career development opportunities

Qualifications

• 1-3 years' experience in a similar role or equivalent internal experience.
• Ability to influence peers and provide constructive feedback.

Responsibilities

• Lead store operations ensuring all processes meet company standards.
• Oversee shipping, receiving, and inventory management.
• Act as Manager on Duty and engage with clients and staff.

Skills

Store Operations Skills

Time Management

Problem-Solving

Influencing Peers

Job description

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Job ID: 265603
Store Name/Number: ON-Heartland (0896)
Address: Heartland Town Centre 6075 Mavis Road Space #19, Mississauga, ON L4V 1E3, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role At Sephora

As Team Lead, Operations, you will support all operations aspects of a specific Sephora store. This includes managing the Operations team and supporting areas such as staffing, overnight stock, and overall store execution.

Key Responsibilities

1. Operational Excellence: Lead store operations ensuring all processes meet company standards.
2. Inventory Management: Oversee shipping, receiving, cycle counts, and process adherence.
3. Visual Merchandising: Manage merchandising standards and oversee cleaning crews.
4. Supply Management: Maintain appropriate inventory of supplies, testers, and samples.
5. Performance & Development: Manage performance reviews and provide feedback to the team.
6. Customer Engagement: Act as Manager on Duty and engage with clients and staff.
7. Budget Strategies: Understand and manage sales, staffing, payroll, and expenses.

Qualifications

• 1-3 years' experience in a similar role or equivalent internal experience.
• Ability to influence peers and provide constructive feedback.
• Strong store operations skills.
• Effective time management and problem-solving skills.

Benefits

• Collaborative team environment with industry-leading talent.
• Exclusive discounts, brand events, and perks.
• Comprehensive training and career development opportunities.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Retail