Operations Efficiency Specialist

Grupo NORS; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Health and Dental Benefits

RRSP/Pension Plan

Travel Expenses covered

Mentorship & leadership coaching

Job summary

Nors is hiring two Operations Efficiency Specialists to support Eastern and Western Canada, with roles based in Mississauga, ON and Acheson, AB. You will analyze branch performance, run improvement sessions, and coach branch leaders to adopt new processes and tools.

Expect 25%–50% travel across Canada and a fast-paced, results-driven team. You will leverage Lean, Advanced Excel and Power BI to deliver measurable savings and improvements across 36 branches.

Qualifications

• Degree in engineering, math, business analytics or a related field and Lean expertise.
• 2 to 5 years in operations improvement, analytics, consulting or multi-site business.
• Advanced Excel skills (Power Query, pivots, modeling) and Power BI experience.
• Ability to coach and influence without direct authority.
• High energy, drive and results focus.
• Willingness to accept feedback, coachability, and independence.
• Valid driver's license and ability to travel.

Responsibilities

• Analyze branch performance (service, parts, labour efficiency, margins, opex) and turn findings into action plans.
• Visit branches regularly to observe operations, run improvement sessions and follow up on results.
• Coach branch, parts and service managers to adopt new processes, tools and habits.
• Lead A3 and continuous improvement projects from problem to measurable result.
• Handle resistance with tact, de-escalate tension and escalate issues to leadership when needed.
• Report progress and savings to regional manager and leadership team.

Skills

Lean expertise

Advanced Excel

Coaching without authority

High energy & results

Independent work

Education

Engineering/Math/Analytics degree

Tools

Power BI

Power Query

Job description

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Company: Nors

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.

Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

We are hiring 2 (two) Operations Efficiency Specialists, one for Eastern Canada and one for Western Canada. NORS Construction Equipment Canada runs 36 branches that sell, service and support construction equipment. Our operations efficiency team helps every branch work smarter, faster and more profitably. Both roles report to our regional manager, operations efficiency.

Number of Open Positions: 2

Location(s): Acheson, AB (to support Western Canada) and Mississauga, ON (to support Eastern Canada)

Travel: 25% to 50%

What will you find here?

• $80,000 - $100,000 annual salary
• Health and Dental Benefits
• Company-sponsored RRSP/Pension Plan
• All business-related Travel Expenses covered
• Direct impact on the performance of 36 branches across Canada.
• Close mentorship and coaching from our operations efficiency leadership.
• A fast-paced team that rewards energy, ideas and results.

What's the challenge?

• Analyze branch performance (service, parts, labour efficiency, margins, opex) and turn findings into clear action plans.
• Visit branches regularly to observe operations, run improvement sessions and follow up on results.
• Coach branch, parts and service managers to adopt new processes, tools and habits.
• Lead A3 and continuous improvement projects from problem to measurable result.
• Handle resistance with tact, de-escalate tension and upscale issues to leadership when needed.
• Report progress and savings to our regional manager and leadership team.

What do we expect from you?

Experience:

• Degree in engineering, math, business analytics or a related field & Lean expertise.
• 2 to 5 years in operations improvement, analytics, consulting or a multi-site business.
• Advanced Excel (Power Query, pivots, modeling) and experience with Power BI or similar.
• Proven ability to coach and influence people without direct authority.
• High energy, drive and a strong results focus.
• You welcome feedback and coaching, and act on it quickly.
• You work independently with minimal supervision.
• Valid driver's license and ability to travel.

Assets:

• Bilingual in English and French.
• Lean or Six Sigma Certification.
• Background in psychology, change management or negotiation.
• Experience in equipment dealers, logistics or manufacturing.

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.

All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.