Operations Dispatch & Scheduling Coordinator

J.D. Irving, Limited; New Brunswick; On-site; CAD 50,000 - 70,000; Full time

Job summary

A transportation firm in New Brunswick is seeking an Operations Resource Coordinator to effectively manage equipment and operator dispatch in a fast-paced environment. The ideal candidate will have a Bachelor's Degree and 1-3 years of dispatch experience. Essential skills include excellent customer service, strong communication, and proficiency in Microsoft Office. Responsibilities include coordinating equipment requests and managing scheduling conflicts to support operational efficiency.

Qualifications

• 1-3 years of dispatch experience in a transportation environment is an asset.
• Ability to work with minimal supervision under pressure and time constraints.
• Can-Do attitude required.

Responsibilities

• Coordinate, confirm and dispatch all equipment and operators.
• Process customer requests for equipment and operators based on availability.
• Line up operators to jobs based on qualifications and skill set.
• Manage scheduling conflicts to minimize impact to the customer.
• Collaboratively manage workforce levels to meet business needs.
• Ensure accurate and timely entry of system information for payroll and billing.
• Collaborate with Maintenance department for equipment maintenance.

Skills

Ability to multi-task

Excellent customer service skills

Solid interpersonal skills

Communication skills

Organizational skills

Time management skills

Proficiency with Microsoft Office Suite

Education

Bachelor’s Degree in Mechanical or Civil Engineering

Tools

JD Edwards/E1

Job description

A transportation firm in New Brunswick is seeking an Operations Resource Coordinator to effectively manage equipment and operator dispatch in a fast-paced environment. The ideal candidate will have a Bachelor's Degree and 1-3 years of dispatch experience. Essential skills include excellent customer service, strong communication, and proficiency in Microsoft Office. Responsibilities include coordinating equipment requests and managing scheduling conflicts to support operational efficiency.