Operations Director: Community Impact & Equity Leader

Lillooet Learning Communities Society | Sát’mec Ull’usmíntwal’ Swátet.scal; Lillooet; On-site; CAD 35,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Lillooet Learning Communities Society is seeking an Operations Director to lead internal operations, HR, IT and governance, enabling growth and equity-aligned practices within St'át'imc communities.

The role oversees staff across programs, policy development and daily operations, reporting to the Executive Director. Flexibility and strong leadership are essential in this community-driven organization.

Qualifications

• Management experience, including direct supervision of staff and responsibility for their development.
• Project management experience with planning, execution and delivery across programs.
• Executive-level experience working with senior leadership or a board of directors.
• Knowledge of human resources practice, including hiring, performance management and BC employment standards.
• Experience developing or improving policies, procedures and internal systems.
• Knowledge of St'át'imc territory, communities and protocols.
• Experience in a non-profit, First Nation government or community organization is an asset.
• Experience with equity work, governance review, or funder reporting is an asset.
• Education in management, human resources, business administration or a related field, or a combination of relevant education and experience.

Responsibilities

• Be the first point of contact for staff questions, concerns or issues.
• Supervise and mentor staff across programs and check in on priorities.
• Lead fair and open hiring, from posting to onboarding.
• Run staff reviews and organize training opportunities.
• Oversee payroll, benefits, time off and WorkSafeBC with the bookkeeper.
• Oversee contractors and the work they do.
• Write and update policies, procedures, including health, safety and privacy.
• Ensure policies reflect St'át'imc values and are fair.
• Follow employment law and funder requirements.
• Document processes to preserve organizational knowledge.
• Prepare operational information for board meetings and committees.
• Identify problems early and propose fixes.
• Turn strategy and funding commitments into actionable work plans.
• Track deadlines and responsibilities across programs and funders.
• Monitor progress and address delays early.
• Collect program data for reporting to funders.
• Lead staff meetings and management check-ins.
• Look after software, subscriptions, equipment and assets.
• Lead a partnership approach with the Executive Director to guide organization operations.
• Contribute to equity and reconciliation planning and implementation.
• Help build an operations plan aligned with the strategic plan.
• Document program area workflows to maintain consistency.

Skills

Management

Project management

Executive leadership

HR knowledge

Policy development

St'át'imc knowledge

Non-profit experience

Equity work

Communication

Education

Management/Human Resources/Business administration

Job description

Lillooet Learning Communities Society is seeking an Operations Director to lead internal operations, HR, IT and governance, enabling growth and equity-aligned practices within St'át'imc communities.

The role oversees staff across programs, policy development and daily operations, reporting to the Executive Director. Flexibility and strong leadership are essential in this community-driven organization.