Operations Data Analyst (Billing & Customer Support)

TEKsystems; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

A leading company in the Oil & Gas industry is seeking an Operations Data Analyst (Billing & Customer Support) for a hybrid role in Mississauga. The candidate will handle customer data, manage renewals, and perform detailed analysis to support business decisions. This position requires strong operational experience and advanced Excel skills, making it an excellent opportunity for entry-level professionals looking to grow in the data operations field.

Qualifications

• 1+ Years of Operations Experience (Back Office - Billing, Processing, Etc.)
• Strong Computer Skills/Knowledge (Microsoft Office Suite, Teams, Etc.)
• Advanced Microsoft Excel Skills and Knowledge (Data Analysis, Reporting, Etc)

Responsibilities

• Daily customer enrollment activities including contract processing, enrollments, price changes, and billing.
• Manage customer renewal process and maintain data integrity for operations.
• Regular reporting to management on enrollment activity utilizing Microsoft Office Excel.

Skills

Operations Experience

Microsoft Office Suite

Advanced Microsoft Excel Skills

Job description

Operations Data Analyst (Billing & Customer Support)

Join to apply for the Operations Data Analyst (Billing & Customer Support) role at TEKsystems

Operations Data Analyst (Billing & Customer Support)

Join to apply for the Operations Data Analyst (Billing & Customer Support) role at TEKsystems

Our client, one of the leaders in the Oil & Gas industry, is looking to hire a back office Data Operations Associate to join their team on a permanent basis.

Please note - this is a Hybrid role located in the Mississauga area, with the expectations of working in the office 3 days a week.

Role Responsibilities include, but are not limited to the following:

• Daily customer enrollment activities including contract processing, enrollments, price changes, de-enrollment, billing, settlement and enrollment rejections with the utilities.
• Effective handling of all customer data, including confidential account information, meter data, and billing information
• Manage customer renewal process for all customers.
• Regular reporting to management on enrollment activity utilizing Microsoft Office Excel
• Detailed analyses, based on enrollment reporting, to support business direction and provide insight into trends, etc. of the customer base.
• Participate in operations team troubleshooting of technology issues.
• Maintain data integrity for operations
• Several other duties as well
  
  
  

Must Have Experience/Skills

• 1+ Years of Operations Experience (Back Office - Billing, Processing, Etc.)
• Strong Computer Skills/Knowledge (Microsoft Office Suite, Teams, Etc.)
• Advanced Microsoft Excel Skills and Knowledge (Data Analysis, Reporting, Etc)
  
  
  

Disclaimer

The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

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Pay And Benefits

The pay range for this position is $60000.00 - $70000.00/yr.

Workplace Type

This is a hybrid position in Toronto,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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