Medical Billing Specialist (Fixed Term)

RBCx; Toronto; Remote; CAD 50,000 - 70,000; Full time

Job summary

RBCx is seeking a Medical Billing Specialist to provide first-level support and resolve customer issues in a remote environment. The role involves processing medical claims and maintaining accurate records, requiring strong communication and organizational skills. Join a dynamic team committed to excellence in healthcare technology.

Benefits

Comprehensive rewards program

Remote work environment

Supportive team lead for career development

Opportunity to make a meaningful impact

Qualifications

• 4+ years of administrative and customer service experience.
• Strong general computer knowledge.
• Deadline-driven and results-oriented.

Responsibilities

• Maintain accurate customer account records.
• Process medical claims and reconcile remittance advice.
• Resolve billing issues efficiently.

Skills

Communication

Problem Solving

Organizational Skills

Attention to Detail

Time Management

Education

Certified courses in Medical Billing

Job description

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Job Summary

This role provides first-level support to customers and resolves customer issues. Leverage experience and extensive working knowledge of work, policies, and practices to perform daily tasks and various administrative and operational assignments.

Job Description

What is the opportunity?

MDBilling.ca - a Dr. Bill product, is a growing healthcare technology company providing fast, accurate, and reliable medical billing software and services for Ontario physicians. Since 2009, our platform maximizes revenue for physicians while saving them time. We are committed to integrity, professionalism, and a flexible work environment. This full-time, permanent position offers a remote working environment and involves working with our Ontario Billing Operations Team to provide exceptional service and grow our brand of excellence.

What Will You Do?

• Maintain accurate customer account records
• Process medical claims
• Reconcile monthly remittance advice
• Resolve issues efficiently and effectively
• Respond to billing questions
• Respond to emails in a timely manner

What do you need to succeed? Must have;

• 4+ years of administrative and customer service experience
• Excellent communication and problem-solving skills
• Strong organizational and time management skills
• Great attention to detail
• Strong general computer knowledge
• Deadline-driven and results-oriented; able to handle multiple tasks and deadlines while maintaining quality standards
• Outstanding personal skills and ability to work collaboratively in a team

Nice to Have

• OHIP Billing work experience (a huge plus)
• Completion of certified courses in Medical Billing or equivalent

What’s in it for you?

We foster growth, collaboration, and community impact. Benefits include:

• Comprehensive rewards program with bonuses, benefits, competitive salary, commissions, and stock options
• Remote work environment
• Tools for effective collaboration and productivity
• Supportive team lead for career development
• Opportunity to make a meaningful impact
• Work in an agile, high-performing team

Additional Details

Address: 20 KING ST W, TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full-time, Contract (Fixed Term)

Pay Type: Salaried

Posted Date: 2025-05-15

Application Deadline: 2025-05-30

Note: Applications accepted until 11:59 PM the day before the deadline.

Equal Opportunity Employment

RBC values diversity, inclusion, and equal opportunity. We support a respectful workplace where everyone can thrive and grow professionally.

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