Operations Customer Service Representative

Intelcom | Dragonfly; Red Deer; On-site; CAD 38,000 - 50,000; Full time

Job summary

Join a leading last-mile carrier as an Operations Customer Service Representative. You will assist customers and drivers, manage deliveries, and work in a fast-paced environment. Intelcom values diversity and offers opportunities for both part-time and full-time roles.

Qualifications

• Thrive on helping others and finding solutions for timely deliveries.
• Enjoy fast-paced environments and managing multiple issues.

Responsibilities

• Assist customers and drivers to ensure deliveries are completed on time.
• Handle returns to the Delivery Center and keep track of packages.

Skills

Communication

Organization

Data Entry

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Customer Service Representatives?

• You thrive on helping others and finding solid solutions to ensure deliveries are completed on time by assisting customers and drivers.
• You’ll work with a variety of people in-person, by phone, and via email, impressing them with your communication skills.
• You enjoy a fast-paced environment and being organized to keep track of all packages and handle returns to the Delivery Center.
• You are quick on the computer, enjoy data entry, report production, and working with various systems.
• You remain calm in different situations and like managing multiple types of issues.

If this job interests you, send us your application, and we’ll contact you as soon as possible.

Roles include Warehouse, Delivery, Customer Service, and can be Part-Time or Full-Time.

About Intelcom

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada and our network of independent contractors contribute to our daily operations.

Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. We stand out through innovative services and delivery methods, and are undergoing a technological transformation where customer experience and logistics technologies are central to our evolution.

At Intelcom, we value diverse experiences and are committed to building an inclusive culture. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply now.