Operations Customer Service Representative

Intelcom | Dragonfly; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

Intégrez Intelcom comme Représentant du Service Client et contribuez à la satisfaction des clients en assurant des livraisons efficaces. Dans un environnement dynamique, vous utiliserez vos compétences en communication et organisation pour gérer des situations variées tout en soutenant des équipes de livraison. Postulez maintenant pour rejoindre une entreprise en pleine transformation technologique avec une forte culture de diversité.

Qualifications

• Capacité à aider les clients et les conducteurs.
• Aptitude à travailler dans un environnement rapide.
• Compétences en gestion de situations diverses.

Responsibilities

• Assister les clients et les conducteurs pour des livraisons.
• Gérer les retours au centre de livraison.
• Utiliser divers systèmes pour la production de rapports.

Skills

Communication

Organisation

Gestion du stress

Entrée de données

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Customer Service Representatives?

• You thrive on helping others and finding solid solutions to ensure deliveries are completed on time by assisting customers and drivers.
• You’ll work with a variety of people in-person, by phone, and via email, impressing them with your communication skills.
• You enjoy a fast-paced environment and being organized to keep track of all packages and handle returns to the Delivery Center.
• You are quick on the computer, enjoy data entry, report production, and working with various systems.
• You stay cool under pressure and manage different types of situations effectively.

If this job interests you, send us your application, and we’ll get in touch with you as soon as possible.

Warehouse – Delivery – Customer Excellence – Part Time – Full Time

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada, along with our network of independent contractors, contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow; we get ahead. We stand out through innovative services and delivery methods, and are undergoing a technological transformation where customer experience and logistics technologies are at the core of our evolution.

At Intelcom, we value experience in many forms and are committed to building a culture where diversity is embraced. We are always seeking talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.