Customer Service Representative - Full Benefits

Spade Recruiting; Kamloops; Remote; CAD 50,000 - 60,000; Full time

Job summary

A prominent insurance and supplemental benefits provider in Kamloops is seeking sales and customer service representatives. This role involves engaging with union members, presenting benefits, and providing exceptional service. Successful candidates will enjoy flexible work hours, remote options, and comprehensive health benefits.

Benefits

Weekly advances and bonuses

Long-term career progression

Flexible work hours

Remote work from home option

Residual income

Full health benefits

Hands-on 1-on-1 training

All-expenses-paid yearly trips

Qualifications

• Strong communication skills are essential for success.
• Time management is key to handling responsibilities effectively.
• Customer service or retail experience preferred but not mandatory.

Responsibilities

• Conduct inbound and outbound calling to clients.
• Set appointments and perform presentations for union members.
• Complete necessary paperwork and ensure quality control.

Skills

Communication

Time Management

Education

High school diploma

Higher education (preferred)

Job description

Position Summary

AIL is a leading insurance and supplemental benefits provider. The company offers its clients value and exceptional customer service with transparency and integrity, which contributes to its success. We are currently seeking service-minded individuals with good communication skills to fill several sales and customer service representative positions in your area.

Company Background

AIL has been in business for over 68 years and collaborates with more than 40,000 labor unions, including the NFL, NBA, and MLB, serving over 5 million members. Our company manages over $58.9 billion in force and holds an A+ Superior Rating by AM Best for financial strength. Union members prefer our benefits because standard work benefits are often reduced or eliminated upon leaving or retirement. We provide unions with permanent benefits to ensure lifelong protection. AIL has been recognized as one of the best workplaces in North America, receiving awards in 2017, 2018, and 2019, and was named the 24th Happiest Place to Work by Forbes Magazine.

Daily Activities

1. Inbound and outbound calling
2. Setting appointments
3. Performing presentations to union members requesting our benefits
4. Basic computer knowledge
5. Completing necessary paperwork
6. Quality control
7. Leadership development

What We Offer

• Weekly advances and bonuses (average income of $55K in the first year)
• Long-term career progression
• Flexible work hours
• Remote work from home option
• Residual income
• Full health benefits
• Hands-on 1-on-1 training
• All-expenses-paid yearly trips to exciting locations (e.g., Puerto Rico, Cancun, Disney, Vegas, Bahamas)
• Full benefits

Minimum Qualifications

• Strong communication skills
• Time management skills
• 18+ years of age
• Must pass a background check
• High school diploma (higher education preferred but not required)
• Customer service and/or retail experience preferred but not required

Due to community wellness initiatives, all interviews will be conducted via Video Conferencing.