Operations Coordinator — Growth in Last‑Mile Logistics

Intelcom Courrier Canada INC; Fredericton; Presencial; CAD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive group insurance

Group RRSP program

Employee Assistance Program

Descripción de la vacante

Intelcom | Dragonfly is seeking a Warehouse Associate in Fredericton to unload trailers, scan and sort packages, and support shipping, receiving and inventory management.

You will handle returns, complete SOP-required documentation, and assist with customer pickups at the front desk while maintaining safety procedures and accurate data entry. Join a collaborative team delivering reliable service daily.

Formación

• Experience working in fast-paced warehouse environment.
• Ability to follow SOPs and safety procedures.
• Good communication and problem solving.

Responsabilidades

• Assist in unloading trailers and verify freight against manifests.
• Scan, sort, and process packages, including defective items and returns.
• Conduct van audits and support sorting operations.
• Support and assist shipping, receiving, dispatching, and inventory management.
• Support and maintenance warehouse systems and ensure operational efficiency.
• Process returns and complete required documentation in accordance with SOPs.
• Handle customer pickups and front desk assistance to customers.
• Resolve delivery issues by following SOPs and coordinating with relevant teams.
• Escalate special cases to management when needed.
• Print labels and prepare required documentation.
• Process broker returns and return-to-clients shipments.
• Prepare daily reports and maintain accurate records.
• Perform data entry tasks as needed.
• Train and mentor new employees.
• Collaborate with Operations teams to uphold quality standards.
• Complete supervisor-assigned tasks as required.
• Maintain a clean, organized and hazard-free work environment.
• Comply with all Health & Safety protocols.
• Provide support for clients and IDs.
• Respond to customer inquiries via phone and email.
• Process customer service email requests.
• Other duties as assigned

Conocimientos

Attention to detail

Team collaboration

Customer service

Data entry

Descripción del empleo

Intelcom | Dragonfly is seeking a Warehouse Associate in Fredericton to unload trailers, scan and sort packages, and support shipping, receiving and inventory management.

You will handle returns, complete SOP-required documentation, and assist with customer pickups at the front desk while maintaining safety procedures and accurate data entry. Join a collaborative team delivering reliable service daily.