Operations Coordinator - Contract

Nada Holdings, Inc.; Eastern Ontario; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Vacation and Personal Days

RRSP Plan

Benefits package Medical, Dental and H

Company Team Events

Job summary

TEN Canada Ltd. in Cornwall seeks an Operations Coordinator to oversee the rental counter and administration, ensuring smooth, customer-focused daily operations. You will manage inventory, coordinate with the service dept, and respond to customer inquiries about trailers and availability.

The role emphasizes strong organizational skills, multitasking, and proactive communication, with benefits including vacation, RRSP, and health benefits, on-site team events, and a supportive work environment.

Qualifications

• Knowledge of trailer/transportation industry is an asset.
• Intermediate computer skills including Microsoft Office applications.
• Strong customer services skills, ability to prioritize and multitask and excellent organizational skills.

Responsibilities

• Maintain and document on-site inventories of trailers and communicate findings to the operations team daily, primarily through Yard Checks.
• Liaise with the Service Department to ensure trailers requiring repairs are processed.
• Provide information about rental items, such as availability, operation or description of trailers to customers/sales/operations team
• Answer and follow up on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders

Skills

Customer service

Multitasking

Organization

Microsoft Office

Job description

Operations Coordinator

Location: Cornwall

Reports to: Operations Supervisor

Job Status: Full Time- 3month Contract

“We envision a future where TEN is synonymous with Reliability, Sustainability, and Excellence in the transportation industry.”

Transportation Equipment Network (TEN) is proud North American leader in transportation equipment and solutions. We’re full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics.

As an Operations Coordinator in Cornwall, you will oversee the rental counter and administration to ensure streamlined and customer-focused operations day to day.

Specific responsibilities include:

• Maintain and document on-site inventories of trailers and communicate findings to the operations team daily, primarily through Yard Checks
• Liaise with the Service Department to ensure trailers requiring repairs are processed
• Provide information about rental items, such as availability, operation or description of trailers to customers/sales/operations team
• Answer and follow up on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders

Qualifications

• Knowledge of the trailer/transportation industry is an asset
• Intermediate computer skills, including Microsoft Office applications
• Strong customer services skills, ability to prioritize and multitask and excellent organizational skills.

Benefits and Pay Details

• Paid Vacation and Personal Days
• RRSP Plan
• Benefits package Medical, Dental and Health care spending account
• Company Team Events

While we appreciate every application, only candidates selected for an interview will be contacted due to the high volume of submissions

TEN Canada Ltd. supports diversity, and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

As part of our recruitment process, we incorporate artificial intelligence (AI) tools to support the screening and assessment of candidates. These tools are used to enhance the overall candidate experience.