Operations Coordinator - Contract

TEN Canada; Eastern Ontario; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation & personal days

RRSP plan

Medical & dental benefits

Company team events

Job summary

TEN Canada Ltd. in Cornwall is seeking an Operations Coordinator for a 3-month contract to oversee the rental counter and on-site administration, ensuring smooth, customer-focused operations daily.

You will maintain and document trailer inventories, coordinate with the Service Department for repairs, and provide accurate information about trailer availability to customers, sales, and operations teams. Strong organization and multitasking skills are essential.

Qualifications

• Knowledge of the trailer/transportation industry is an asset.
• Intermediate computer skills, including Microsoft Office applications.
• Strong customer services skills, ability to prioritize and multitask and excellent organizational skills.

Responsibilities

• Maintain and document on-site inventories of trailers and communicate findings to the operations team daily, primarily through Yard Checks.
• Liaise with the Service Department to ensure trailers requiring repairs are processed.
• Provide information about rental items, such as availability, operation or description of trailers to customers/sales/operations team.
• Answer and follow up on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders.

Skills

Industry knowledge

Microsoft Office

Customer service

Multitasking

Organizational skills

Tools

Microsoft Office

Job description

“We envision a future where TEN is synonymous with Reliability, Sustainability, and Excellence in the transportation industry.”

Operations Coordinator

Location: Cornwall

Reports to: Operations Supervisor

Job Status: Full Time- 3month Contract

Transportation Equipment Network (TEN) is proud North American leader in transportation equipment and solutions. We're full-service and fully loaded with an industry-leading diverse fleet of over 80,000 trailers and a support network of 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics.

As an Operations Coordinator in Cornwall, you will oversee the rental counter and administration to ensure streamlined and customer-focused operations day to day.

Responsibilities

• Maintain and document on-site inventories of trailers and communicate findings to the operations team daily, primarily through Yard Checks
• Liaise with the Service Department to ensure trailers requiring repairs are processed
• Provide information about rental items, such as availability, operation or description of trailers to customers/sales/operations team
• Answer and follow up on all telephone inquiries from customers/sales/operations team regarding trailer inventory and receive orders

Qualifications

• Knowledge of the trailer/transportation industry is an asset
• Intermediate computer skills, including Microsoft Office applications
• Strong customer services skills, ability to prioritize and multitask and excellent organizational skills.

Benefits And Pay Details

• Paid Vacation and Personal Days
• RRSP Plan
• Benefits package Medical, Dental and Health care spending account
• Company Team Events

TEN Canada Ltd. supports diversity, and we are proud to be an equal opportunity employer. We are committed to creating an accessible and inclusive environment for all employees and applicants. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

As part of our recruitment process, we incorporate artificial intelligence (AI) tools to support the screening and assessment of candidates. These tools are used to enhance the overall candidate experience.

This posting is for an open position within our organization.