Operations Coordinator

Socket.dev; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

Socket.dev in Toronto, ON, is seeking an Operations Coordinator to support day-to-day IT and facilities operations, helping scale a rapidly growing team. You will wear many hats, solve problems, and work cross-functionally on internal office projects.

You are detail-oriented, a self-starter with hands-on problem-solving skills. Responsibilities include equipment management, Tier 1 IT/Facilities support, documentation, events, and coordinating onsite logistics to keep the office running smoothly.

Qualifications

• 1–2 years of relevant work experience.
• Excellent organizational and time-management skills.
• Energetic and entrepreneurial personality with a strong internal drive to succeed.
• Excellent written and verbal communication skills.
• Ability to multi-task, organize, and prioritize work independently.
• On-site in Toronto, ON, Canada (not remote).
• Physically able to lift at least 40 lbs.

Responsibilities

• Manage equipment for our team members and physical office location(s)
• Serve as Tier 1 support for IT/Facilities requests including equipment and networking troubleshooting
• Update and maintain IT documentation for training, FAQs and troubleshooting needs
• Assist with AV equipment maintenance, setup, and troubleshooting for meetings and events.
• Assist with office shipping and receiving operations; including collaboration with our Marketing and Business Development teams for customer and trade show needs
• Assist with catering meals and snacks for the company as needed
• Help keep our game rooms stocked by ordering refreshments, stocking snacks and other fuel for the team as needed
• Coordinate on-site logistics for employee engagement, community, recruiting and other events hosted by Lev
• Assist with onsite space planning and help move resources as needed
• Assist with other projects to help solve problems and take advantage of growth opportunities

Skills

1-2 years exp

Organizational skills

Communication skills

Multitasking

Job description

We believe in empowering employees to pursue their strengths in order to find fulfillment and purpose in their individual roles. We’re also passionate about helping small businesses and it shows. We move fast, work hard, celebrate each other’s successes, and leave our egos at the door. You won’t find a better crew to spend your days with to learn and grow. Our five core values guide everything we do, and we look for teammates who embody the traits that make those values come to life:

• Creating Magic You have the persistence and grit to turn ambitious ideas into remarkable outcomes.
• Showing Customer Empathy You bring humble confidence, listening deeply, and putting customers first.
• Making Data-Driven Decisions You pair creativity with insights to make smarter, faster choices.
• Focusing on Solutions, Not Problems You approach challenges with positivity and critical thinking, always looking for the way forward.
• Making Small Improvements Every Day You embrace coachability and lean into discomfort to grow, improve, and drive lasting change.

Here, you won’t just do a job, you’ll help create meaningful experiences, solve real problems, and shape the future of our company.

Our Operations Coordinator will support the day-to-day IT and Facilities operations and tools designed to create magic internally. You proactively seek opportunities to solve problems and help us efficiently scale our rapidly growing team. You are detail-oriented, a self-starter and like solving problems and working with your hands. Like other members of our Operations team, this role requires you to wear many hats; we roll up our sleeves and do whatever it takes to help get the job done (and we love it that way!). Our Operations Coordinator will work cross functionally on a variety of projects contributing to internal office operations and serve as a go-to contact for many daily operations.

Responsibilities:

• Manage equipment for our team members and physical office location(s)
• Serve as Tier 1 support for IT/Facilities requests including equipment and networking troubleshooting
• Update and maintain IT documentation for training, FAQs and troubleshooting needs
• Assist with AV equipment maintenance, setup, and troubleshooting for meetings and events.
• Assist with office shipping and receiving operations; including collaboration with our Marketing and Business Development teams for customer and trade show needs
• Assist with catering meals and snacks for the company as needed
• Help keep our game rooms stocked by ordering refreshments, stocking snacks and other fuel for the team as needed
• Coordinate on-site logistics for employee engagement, community, recruiting and other events hosted by Lev
• Assist with onsite space planning and help move resources as needed
• Assist with other projects to help solve problems and take advantage of growth opportunities

Qualifications:

• 1 - 2 years of relevant work experience
• Excellent organizational and time management skills
• Energetic and entrepreneurial personality with a strong internal drive to succeed
• Excellent written and verbal communication skills
• Ability to multi-task, organize, and prioritize work independently
• Available to work on-site in Toronto, ON, Canada – this is not a remote position
• Physically able to lift at least 40 lbs.

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is $50k CAD.
• Vacancy Status: This position is being publicly advertised to support anticipated team growth, and is a new headcount.