Human Resources Specialist

The Institute for Performance and Learning; Toronto; On-site; CAD 63,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Health benefits

Pension matching

Training and development

Job summary

Levitate is seeking a Human Resources Specialist to support our Ontario-based team. You will manage onboarding, HRIS records, employee relations, and policy guidance with a focus on compliant, empathetic interactions.

You will partner with leaders, maintain the employee handbook, oversee benefits enrollment, and lead trainings, ensuring a respectful offboarding experience and a scalable people program. The role reports to the Manager of Employee Relations and requires knowledge of Ontario

Qualifications

• 3-5 years of progressive Human Resources experience supporting an Ontario-based workforce.
• Working knowledge of Ontario employment legislation (e.g., the Employment Standards Act).
• CHRL (Certified Human Resources Leader) designation through HRPA preferred but not required.
• Experience with an HRIS (BambooHR experience a plus) and comfort managing accurate, detailed records.
• Sound judgment and discretion when handling sensitive or confidential employee matters.

Responsibilities

• New hires get processed into our HRIS, BambooHR, with records, documentation, and onboarding tasks completed accurately and on time.
• You'll lead orientation for new hires, setting the tone for a welcoming and informative start to their Levitate journey.
• Work closely with Ontario-based leaders on employee relations matters and ensure they are handled with empathy and sound, consistent judgment.
• In conjunction with your manager, keep the VP of Talent and relevant leaders apprised of emerging and ongoing employee issues, with you proactively flagging what they need to know before it becomes a surprise.
• Updates to our employee handbook are informed by your guidance, keeping our policies current with Ontario employment standards and best practices, while providing clear and timely guidance to employees.
• Departing employees are offboarded with care, ensuring a respectful and compliant exit experience.
• Managers come to you for guidance on appropriate steps for disciplinary action, up to and including termination, balancing business needs with fairness and legal compliance.
• Benefits enrollment is managed end-to-end, with you serving as the go-to resource for employee questions about coverage and options.
• When needed, you lead HR-related trainings for managers and employees.
• Through your strong organizational skills, you will consistently maintain accurate, up-to-date employee records and documentation across HR systems.

Skills

HR experience

Ontario law

CHRL designation

BambooHR

Discretion

Communication

Multitasking

Tools

BambooHR

Job description

Levitate's employees share a very important mission and goal: helping small businesses grow and thrive. We all contribute to this goal in unique ways, and that's why we prioritize helping our staff identify their strengths and find genuine fulfillment in their roles.

Across every team and department at Levitate, you'll find friendship, enthusiasm, intelligence, and drive. In our pursuit to make the world a more creative and entrepreneurial place, we keep our company's five core values at the center of everything we do:

• Creating magic
• Showing customer empathy
• Making data-driven decisions
• Focusing on solutions, not problems
• Making small improvements every day

Being a Human Resources Specialist at Levitate is a very special and important part of our organization. As our dedicated HR presence supporting our Ontario-based team, you'll be the trusted point of contact employees and managers turn to for guidance, consistency, and care - ensuring every employee's experience, from their first day through their last, reflects who we are as a company.

This role will report to our Manager of Employee Relations and should have a strong working knowledge of Ontario employment legislation and a steady, solutions-oriented approach to employee relations helping us scale thoughtfully as our Canadian team grows.

A Day in the Life of a Levitate HR Specialist

• New hires get processed into our HRIS, BambooHR, with records, documentation, and onboarding tasks completed accurately and on time
• You'll lead orientation for new hires, setting the tone for a welcoming and informative start to their Levitate journey
• Work closely with Ontario-based leaders on employee relations matters and ensure they are handled with empathy and sound, consistent judgment
• In conjunction with your manager, keep the VP of Talent and relevant leaders apprised of emerging and ongoing employee issues, with you proactively flagging what they need to know before it becomes a surprise
• Updates to our employee handbook are informed by your guidance, keeping our policies current with Ontario employment standards and best practices, while providing clear and timely guidance to employees
• Departing employees are offboarded with care, ensuring a respectful and compliant exit experience
• Managers come to you for guidance on appropriate steps for disciplinary action, up to and including termination, balancing business needs with fairness and legal compliance
• Benefits enrollment is managed end-to-end, with you serving as the go-to resource for employee questions about coverage and options
• When needed, you lead HR-related trainings for managers and employees
• Through your strong organizational skills, you will consistently maintain accurate, up-to-date employee records and documentation across HR systems

Our commitment to our staff is showcased not only through our strong company culture, but also through our employee-centric benefits and programs including:

• Paid time off and paid provincial holidays to facilitate strong work-life balance
• Paid parental leave that provides employees with support and flexibility as they grow their families
• Extensive benefit options including healthy lifestyle reimbursement, private pension matching, healthcare benefits, etc. Culture Crew and Emerging Leader programs to foster employee leadership development, inclusivity, and connection through year-round trainings and events

Qualifications

• 3-5 years of progressive Human Resources experience supporting an Ontario-based workforce
• Working knowledge of Ontario employment legislation (e.g., the Employment Standards Act) and how it applies to day-to-day HR practices
• CHRL (Certified Human Resources Leader) designation through HRPA preferred but not required
• Experience with an HRIS (BambooHR experience a plus) and comfort managing accurate, detailed records
• Sound judgment and discretion when handling sensitive or confidential employee matters
• Strong interpersonal and communication skills, with the ability to build trust with employees and managers alike
• Ability to self-motivate and succeed in a fast-paced, evolving environment
• Ability to multitask, organize, and prioritize work across multiple HR functions

Notices:

• AI: Levitate will use Artificial Intelligence-supported tools to screen, assess or select applicants at one or more stages of the recruitment process for this position.
• Compensation: Compensation for this position is $70,000 CAD (56,000/14,000 split). Bonus paid quarterly.
• Vacancy Status: This position is being publicly advertised to support ongoing hiring needs is open to support anticipated team growth.