Operations Coordinator

kalum kabs; Terrace; On-site; CAD 55,000 - 62,000; Full time

Job summary

Kalum Kabs Ltd. in Terrace, BC, is seeking an Operations Coordinator to support our transportation operations across Northwest British Columbia. The role is hands-on and requires coordinating people, vehicles, schedules, and priorities in a fast-paced environment.

You will manage daily taxi and shuttle operations, assist with driver scheduling, coordinate vehicle assignments, communicate with drivers and clients, and maintain accurate records. The position is full-time and on-site.

Qualifications

• Strong organizational, communication, and decision‑making skills.
• Experience in transportation, logistics, dispatch, fleet management, operations, hospitality, or customer service is an asset.
• Previous coordination or supervisory experience is an asset.
• Comfortable working independently, handling multiple priorities, and responding to changing operational requirements.
• Some flexibility and occasional after-hours support may be required.

Responsibilities

• Coordinate daily taxi and shuttle operations.
• Assist with driver scheduling and shift coverage.
• Coordinate vehicle assignments and availability.
• Communicate with drivers regarding schedules and operational requirements.
• Coordinate airport transfers, corporate transportation, and pre-booked services.
• Support dispatch operations and resolve service disruptions.
• Respond to driver call-outs and last-minute operational changes.
• Communicate professionally with customers and corporate clients.
• Maintain accurate operational records and reports.
• Support driver performance, attendance, and operational reporting.
• Work closely with the Fleet Manager and management team.
• Support company safety procedures and transportation requirements.
• Identify opportunities to improve service, communication, and operational efficiency.

Skills

Organizational skills

Communication skills

Decision-making

Independent working

Adaptability

Customer service orientation

Job description

Operations Coordinator – Transportation & Fleet Operations

Kalum Kabs Ltd. is seeking a motivated and dependable Operations Coordinator to support our growing transportation operations across Northwest British Columbia.

This is a hands-on position for someone who enjoys coordinating people, vehicles, schedules, customers, and operational priorities in a fast-paced environment.

Compensation: $55,000–$62,000 CAD annually, depending on experience

Employment: Full-time, permanent

Location: Terrace, BC – On-site

Reports to: Fleet Manager

KEY RESPONSIBILITIES

• Coordinate daily taxi and shuttle operations.
• Assist with driver scheduling and shift coverage.
• Coordinate vehicle assignments and availability.
• Communicate with drivers regarding schedules and operational requirements.
• Coordinate airport transfers, corporate transportation, and pre-booked services.
• Support dispatch operations and resolve service disruptions.
• Respond to driver call-outs and last-minute operational changes.
• Communicate professionally with customers and corporate clients.
• Maintain accurate operational records and reports.
• Support driver performance, attendance, and operational reporting.
• Work closely with the Fleet Manager and management team.
• Support company safety procedures and transportation requirements.
• Identify opportunities to improve service, communication, and operational efficiency.

QUALIFICATIONS

• We are looking for someone with strong organizational, communication, and decision‑making skills.
• Experience in transportation, logistics, dispatch, fleet management, operations, hospitality, or customer service is considered an asset.
• Previous coordination or supervisory experience is also an asset.
• The successful candidate should be comfortable working independently, handling multiple priorities, and responding to changing operational requirements.
• Due to the nature of the transportation industry, some flexibility and occasional after‑hours support may be required.