Operations Coordinator

Mattamy Homes; Mississauga; Hybrid; CAD 50,000 - 74,000; Full time

Job summary

Mattamy Homes Canada is seeking an Operations Coordinator to support GTA Homebuilding operations from Mississauga in a hybrid role (4 days in office). You will coordinate permits, maintain BuildPro/JDE data, and collaborate across teams to improve processes and ensure accurate documentation.

The role emphasizes data accuracy, system administration, and cross-departmental communication to deliver high-quality homeowner experiences in a fast-paced environment.

Qualifications

• Minimum 2 years of experience in administration, operations coordination or construction support in a fast-paced environment.
• Strong proficiency in Microsoft Office, particularly Excel, Outlook and Word (Excel will be tested).
• Excellent organizational skills with the ability to manage multiple priorities, deadlines and competing requests.
• Strong attention to detail and commitment to maintaining accurate records, documentation and system data.
• Ability to learn and navigate multiple business systems while following established processes and procedures.
• Exceptional interpersonal and customer service skills with the ability to work effectively across multiple departments.
• Strong written and verbal communication skills.
• Self-motivated and proactive, with the ability to work independently and as part of a collaborative team.
• Demonstrated problem-solving skills and a continuous improvement mindset.

Responsibilities

• Coordinate permit-related activities, including permit application submissions, intake reviews, document management and stakeholder follow-up to support timely approvals.
• Maintain and administer BuildPro system data, including lot personnel assignments, project setup activities and ongoing auditing to ensure data accuracy and compliance with established processes.
• Upload, manage and validate structural, grading and other construction documentation between enterprise systems and BuildPro.
• Maintain and track operational tools and records, including specification trackers, lockbox codes, quality management information and other construction support documentation.
• Monitor lot setup and integration activities between JDE and BuildPro, ensuring all lots are accurately established and maintained within company systems.
• Track system access, user accounts and usage for Construction and Operations teams, coordinating setup, changes and issue resolution as required.
• Provide administrative support for operational processes, including cheque requisitions, warranty system administration and other departmental activities.
• Collaborate with Construction, Customer Care, Land Development and Finance teams to identify process improvements, maintain data integrity and support operational excellence.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Independent worker

Team collaboration

Tools

BuildPro

JD Edwards (JDE)

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Role: Operations Coordinator

Location: Mississauga, Ontario – Hybrid (4 days/week in office)

Company: Mattamy Homes Canada

Department: Construction Office, GTA Homebuilding

Employment Type: Full-Time

Reports to: Senior Manager, Operations

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

What we offer

This is an exciting opportunity for a highly organized, detail-oriented coordinator who enjoys keeping projects, systems and people moving. In this role, you’ll play an important part in supporting GTA Homebuilding operations by coordinating permits, maintaining accurate construction data and documentation, and collaborating across teams to improve processes and help deliver great experiences for our homeowners.

What you’ll do

• Coordinate permit-related activities, including permit application submissions, intake reviews, document management and stakeholder follow-up to support timely approvals.
• Maintain and administer BuildPro system data, including lot personnel assignments, project setup activities and ongoing auditing to ensure data accuracy and compliance with established processes.
• Upload, manage and validate structural, grading and other construction documentation between enterprise systems and BuildPro.
• Maintain and track operational tools and records, including specification trackers, lockbox codes, quality management information and other construction support documentation.
• Monitor lot setup and integration activities between JDE and BuildPro, ensuring all lots are accurately established and maintained within company systems.
• Track system access, user accounts and usage for Construction and Operations teams, coordinating setup, changes and issue resolution as required.
• Provide administrative support for operational processes, including cheque requisitions, warranty system administration and other departmental activities.
• Collaborate with Construction, Customer Care, Land Development and Finance teams to identify process improvements, maintain data integrity and support operational excellence.

What you bring

• A minimum of 2 years of experience in administration, operations coordination or construction support role within a fast-paced environment.
• Strong proficiency in Microsoft Office, particularly Excel, Outlook and Word. Excel will be tested at interview.
• Excellent organizational skills with the ability to manage multiple priorities, deadlines and competing requests.
• Strong attention to detail and commitment to maintaining accurate records, documentation and system data.
• Ability to learn and navigate multiple business systems while following established processes and procedures.
• Exceptional interpersonal and customer service skills with the ability to work effectively across multiple departments.
• Strong written and verbal communication skills.
• Self-motivated and proactive, with the ability to work independently and as part of a collaborative team.
• Demonstrated problem-solving skills and a continuous improvement mindset.

Bonus points

• Experience working in residential construction, homebuilding, permits, customer care or warranty operations.
• Experience with BuildPro, JD Edwards (JDE), or similar enterprise systems.
• Knowledge of municipal permitting processes and/or architectural drawings.
• Experience with system administration, user account management or operational process auditing.

Compensation

The expected base salary range for this position is $50,000 – 73,500. Actual pay may vary depending on your job-related knowledge, competencies, and skills. We recognize that exceptional situations may fall outside this range, and we encourage all interested candidates to apply.

You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.