Operations Consultant - Part Time

Sephora; Pickering; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Consultant to enhance client service and maintain stockroom organization. In this full-time role, you will partner with the Operations Supervisor to ensure merchandise updates and cleanliness standards are upheld. Your responsibilities will include assisting clients, training cashiers, and managing inventory. This position offers an exciting opportunity to contribute to a dynamic team in a vibrant retail environment. If you thrive in a fast-paced setting and have a passion for client service, this role is perfect for you!

Qualifications

• 1-2 years of retail/client service experience, preferably in stockroom.
• Good computer, arithmetic, and organizational skills required.

Responsibilities

• Provide professional service to clients during store hours.
• Assist in maintaining cleanliness and organization in the store.

Skills

Client Service

Time Management

Problem Solving

Communication Skills

Organizational Skills

Multi-tasking

Education

High School Graduate or Equivalent

Tools

Point-Of-Sale (POS)

MPOS

Job description

Job ID: 265131

Store Name/Number: ON-Shops at Pickering City Centre (1674)

Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Client Service

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss.

Merchandising and Operations

• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

EXPECTED SKILLS AND QUALIFICATIONS

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.